IT Field Engineers
1 day ago
We are currently seeking skilled and motivated IT Field Engineers to support a variety of client environments across Mackay and surrounding locations. This is an excellent opportunity for professionals who enjoy flexible, hands-on work and have experience in End User Computing (EUC), desktop rollouts, and IT support.
- Mackay and surrounding locations
- Ad-Hoc Work
- Business hours and after hours opportunities
Skills & Experience
- Ability to diagnose and resolve hardware and software issues
- Ability to diagnose and resolve basic Networking issues
- Excellent troubleshooting skills with proven capability
- Knowledge of MS Windows OS & MS Office Suite
- Experience in MS Active directory & IP telephony would be an advantage
- Ability to work independently and communicate directly with onsite client.
- Excellent presentation and communication skills
- IT Degree, Training, or experience
- Strong time management and prioritizing skills
- Own Tools, including step Ladder would be an advantage
Responsibilities
- Provide IT support for PCs, mobiles, printers, AV devices and basic networks
- Investigate, diagnose, and resolve hardware and software issues related to end-user devices
- Installing and imaging PC devices in a Windows environment
- Provide 1st and 2nd level deskside support
- Provide hardware support in a data centre environment
- Liaise with remote support to resolve issues.
We are looking for highly motivated, committed and reliable individuals with strong communications skills.
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