Intake Clinician

You are applying for the position of Intake Clinician - Mental Health Service Navigator for Ballarat Community Health. Please fill in your details below to submit an application for this position.

The primary site for this position is: Cooinda

Close date: Wed, 8 Oct :59pm

Role: Intake Clinician - Mental Health Service Navigator

Employment Type: FTE, Maximum Term until 30 June 2027

Location: Cooinda

About us:

Ballarat Community Health is a not-for-profit community health organisation that's been creating healthy communities through the provision of accessible, affordable and quality health and wellbeing services for over 45 years.

We deliver a range of primary health, social care and community-based support to meet local community needs. We have approximately 300 staff, with seven (7) locations across Ballarat and the Western Region.

If you'd like to know more about us visit our website

About the role:

Are you passionate about being a first point of connection for people seeking support? In this role, you'll be the steady hand that guides individuals and families through the initial stages of their mental health journey. As part of a connected, multidisciplinary team, you'll offer a compassionate ear, help navigate available services, and ensure no one falls through the cracks. With every intake, assessment, and referral, you'll be creating pathways to hope, healing, and the right care - making a real difference from the very first conversation.

What you will bring to the team:

Strong clinical judgement and intake expertise, with the ability to assess needs, identify risk, and collaboratively develop clear, person-centred support plans.

Exceptional interpersonal skills, bringing empathy, professionalism, and a non-judgemental approach to every client interaction, while building effective relationships with teams and service partners.

Organised and adaptable, with the capacity to manage competing priorities, maintain accurate documentation, and confidently navigate digital systems in a fast-paced environment.

A values-driven mindset, aligned with BCH's commitment to recovery, empowerment, and holistic care, alongside the resilience to adapt and grow within a dynamic service landscape.

Ballarat Community Health staff benefits

At Ballarat Community Health, we are committed to creating a supportive and inclusive work environment that values the well-being of both our clients and our staff. Joining our team means becoming a part of a passionate community dedicated to fostering positive change in the lives of those we serve.

Our staff benefits include:

• Salary packaging – up to $15,900 for everyday living expenses and up to $2,650 meals and entertainment
• Excellent working conditions with a high sense of job satisfaction
• Flexible working arrangements
• Access to employee wellness programs and discounts
• Social club
• Ballarat - Australia's most liveable regional city (RMIT 2020)

How to apply

To obtain a copy of the position description, please click here.

Applications must be submitted by 11:59pm on Wednesday 8thOctober 2025

For further enquiries about this role please contact Nathan Broome, Clinical Lead Connecting2community on telephone or Leanne Duggan, Manager Mental Health Services on

If we can assist you with any reasonable adjustments in order to submit your application for this role, or you need a copy of this advertisement in an accessible format, please contact the People and Culture team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.

Diversity and Inclusion

At Ballarat Community Health, we are committed to a diverse and inclusive workforce where we value each person's uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

Be more than part of your community - be someone making a difference for people in your community.