Accounts Receivable Officer

Better and fairer care.  Always.

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia's health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do.

Reporting directly to the Accounts Receivable Manager, the Accounts Receivable Officer will be responsible for the provision of Accounts Receivable tasks, including consistent adherence to collections policy, for some business entities and administration of journals. You will have national oversight of Accounts Receivable activity within the Shared Service function and associated reporting. You will also champion change by continuously engaging in process optimisation to enhance efficiency and effectiveness.

This is a permanent full time position based in our Brisbane Group Office on a hybrid working arrangement.

Key responsibilities of the role:

• Conduct end-to-end accounts receivable processing support for the Shared Services Team and all group entities, including invoicing, payments receipting, customer master data maintenance, and collections
• Complete reporting activities relating to Accounts Receivable activity and establish effective reporting on end of month (EOM), periodic billings, and other ad hoc reporting
• Proactively follow the Collections policy to recover outstanding monies, including reporting on status
• Attend to queries from internal & external customers, maintaining the shared inbox, with all emails responded to in a timely manner
• Occasional administrative duties at the Brisbane Group Office (BGO)

Things that work for us:

• Demonstrated experience in a Billing and Collections role or similar, ideally for a large and complex organisation dealing with multiple entities
• Proven ability to enhance financial processes on a continuing basis
• Demonstrated capability in MS Excel and PowerPoint (Intermediate level), including the ability to analyse data and generate reports for management
• Great problem solving skills to tackle challenges and draw logical conclusions from data
• The ability to communicate effectively with peers and leaders, both verbally and in writing
• A strong values and mission alignment consistent with St Vincent's: Integrity, Compassion, Justice, and Excellence
• Ability to work unsupervised and use initiative, while also excelling as a part of a team
• Demonstrated ability to maintain confidentiality at all times
• High level attention to detail for accuracy in processing
• Solid understanding of IT tools and ability to learn new applications, applying prior learning to improve current processes
• Calm and mature attributes with a positive can-do attitude
• Able to learn new concepts and ever-changing business requirements quickly, being able to apply the learning into practice

Things that work for you:

• Ability to visibly see your impact on the business and its service
• Competitive salary packaging options
• Discounted private health insurance
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

At St Vincent's we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How To Apply

Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.

This is a busy and challenging role in a high-functioning Receivable team, apply to be part of a success story.

Respectfully, no recruitment agencies.

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit or get in contact at

View Reconciliation Action Plan

View Code of Conduct