Engagement Officer/Senior Engagement Officer, Central Australian Region

• Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered

• Alice Springs NT, Tennant Creek NT

• Location: Alice Springs NT, Tennant Creek NT

• Application Closing Date: 17-Nov-2025

Classification

APS Level 5 ($88,887 - $95,028)

APS Level 6 ($98,314 - $110,483)

Employment Type

Ongoing & Non-ongoing (for an initial period of up to 12 months)

This role is being advertised as both ongoing and non-ongoing, with the employment type to be determined in negotiation with the preferred candidate and the NIAA delegate.

Where a non-ongoing specified term is offered, this would be for an initial period of up to 12 months, with possibility of extension up to a maximum period of two years.

A non-ongoing offer may result in conversion to an ongoing offer of employment however this must occur within 18 months from the opening date of this advertisement.

Flexible Work

Flexible working arrangements will be considered

The Opportunity

Join the National Indigenous Australians Agency (NIAA) in the Northern Territory and help shape meaningful change. We're on the lookout for passionate and experienced Engagement Officers who are ready to make a real impact by delivering government initiatives that reflect and support the aspirations of Aboriginal and Torres Strait Islander peoples. This is your chance to be part of a challenging, rewarding, and purpose-driven work, engaging across all levels of government and working directly with communities to drive positive outcomes.

As an Engagement Officer, you'll play a key role in bringing NIAA's work program to life. You'll be part of a collaborative and high-performing team, supporting day-to-day operations, building strong relationships and driving continuous improvement. Your ability to juggle priorities, contribute to projects and connect meaningfully with stakeholders will be essential.

We're looking for someone who brings initiative, adaptability and cultural competence, along with a strong commitment to quality service delivery. If you're ready to use your skills to support real change and work in a space where your contributions truly matter, this is the role for you.

As an APS 5 Engagement Officer, you will:

• support the delivery of branch and team outcomes aligned with NIAA's strategic direction
• undertake procedural, administrative, and service-related tasks that contribute to business activities and project management
• build and maintain effective relationships with stakeholders, providers, and partners
• respond to enquiries and complaints with professionalism and cultural sensitivity
• contribute to a culturally safe and inclusive workplace, supporting strategies for working with diverse communities.

As an APS 6 Senior Engagement Officer, you will:

• build and maintain effective relationships with stakeholders, providers, and partners
• deliver work aligned with NIAA's Key Performance Measures and quality indicators
• support coaching and mentoring within the team, contributing to a positive and high performing culture
• provide technical and operational support, including interpretation of procedures and guidelines
• conduct research and analysis on matters within area of expertise
• analyse and evaluate information to inform decision-making and provide operational advice
• participate in forums and represent the team in collaborative engagements
• support continuous improvement by identifying opportunities to enhance team performance and service delivery.

A current Australian driver's license is a requirement of this role.

Our Ideal Candidate

To be successful in this role, you will be authentic, act with integrity and deliver with purpose to achieve high quality results for First Nations people in the region.

As the lead Commonwealth Agency for Indigenous Australians affairs, you will need to have an appreciation, awareness and understanding of matters relating to Aboriginal and Torres Strait Islander peoples and communities and be committed to strengthening your ongoing cultural competency.

Our ideal APS 5 Candidates will demonstrate the following skills and attributes:

• strong stakeholder engagement capabilities, with the ability to navigate sensitive and complex environments
• an ability to work within legislative, policy, and ethical frameworks
• strong analytical and problem-solving skills
• excellent communication skills, with the ability to tailor messages and build trust across diverse audiences
• a high level of cultural awareness and demonstrated experience working respectfully with Aboriginal and Torres Strait Islander peoples.

In addition, our ideal APS 6 candidates will demonstrate the following skills and attributes:

• proven experience in leading small teams and delivering complex programs or initiatives
• strong stakeholder engagement capabilities, with the ability to navigate sensitive and complex environments
• a collaborative leadership style that fosters development, succession planning and high performance in a flexible and changing environment
• excellent communication skills, with the ability to tailor messages and build trust across diverse audiences
• a high level of cultural awareness and demonstrated experience working respectfully with Aboriginal and Torres Strait Islander peoples.

Identified Position

This position is Identified which signifies that the role has strong involvement in matters relating to Aboriginal and Torres Strait Islander peoples.

This position has direct engagement with Aboriginal and/or Torres Strait Islander peoples, communities and service providers, or is involved in the development of programs and policy. You will require a high level of cultural competency, including:

• demonstrated understanding of the matters impacting Aboriginal and/or Torres Strait Islander peoples.
• demonstrated high level ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander peoples.
• demonstrated high level capability and commitment to continue to develop cultural competency.

Eligibility

To be eligible for this position you must be an Australian Citizen.

The successful candidate will be required to be assessed through our pre-employment screening checks, such as an Australian Criminal History Check.

Security Clearance Required

Baseline Vetting (Protected)

Contact Officer

Sarah Crossman on or

Please Note – This is an unclassified web-based recruitment system so your application must not contain any classified or sensitive information. This includes in your one-page pitch and resume.