Rehabilitation and Injury Management Officer

At Cleanaway, we believe waste is a resource – transforming it into renewable energy and sustainable solutions. When you start to think differently about waste, a world of possibilities opens.

As Australia's largest waste management company and a high-growth, ASX-listed organisation with over 7,500 employees, we are committed to being recognised by our customers as the most innovative and sustainable partner, delivering industry-leading HSE performance and essential services to millions of Australians every day.

The Opportunity

We are seeking a Rehabilitation and Injury Management Officer to join our high-performing team. This hands-on role will support our Rehabilitation and Injury Management Advisors with critical administration and case management responsibilities, while helping to deliver best practice outcomes in a self-insured environment. Key Responsibilities

• Provide rehabilitation and return-to-work support for Cleanaway employees
• Support the implementation of the business unit Employee Engagement Plan with the objective of continuously improving and adding value to our "good to great journey"
• Collate and maintain all relevant claims information, ensuring timely and accurate communication with insurers in line with legislative, self-insurance, and company requirements
• Assist with the management of rehabilitation case files, ensuring compliance with the SRC Act, Comcare Data Warehouse, and audit standards
• Provide support for Early Intervention cases and non-work-related conditions
• Deliver critical administrative support to the Rehabilitation and Injury Management Advisory team
• Respond to business queries on Rehabilitation and Injury Management processes
• Liaise with the business unit on pre-employment medical examinations, early intervention, and workers' compensation claims
• Support the optimisation of labour, employees, labour hire, and contractors by using available metrics and insights to develop plans and drive continuous improvement in cost and efficiency
• Assist the Head of Rehabilitation and Workers' Compensation and RIMA team in achieving cost-effective outcomes in relation to injured worker management and pre-employment medical processes
• Contribute to financial outcomes by supporting achievement of individual Sales Revenue Budgets, Targets, and KPIs

About You

• Current Driver's Licence and access to a car
• Strong stakeholder management skills, with the ability to build relationships with employees, managers, and service providers
• Ability to work independently and manage competing priorities
• Experience providing rehabilitation and return-to-work support in line with legislative requirements (SRC Act)
• Experience managing early intervention cases and supporting employees with non-work-related conditions
• Strong administrative and organisational skills, with attention to detail
• Degree in Allied Health (e.g. Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling, or related field)

Our Process

As part of our recruitment process, you will be required to complete a range of checks including criminal history, medical, drug & alcohol testing, and verification of qualifications, licences, and right-to-work status.

We are committed to creating a diverse and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, abilities, cultural backgrounds, gender identities, and experiences (including veterans). If you require adjustments during the recruitment process, please contact us at

Be part of our journey to a sustainable future.

Click Apply below or visit Cleanaway Careers to join us in making a positive impact.