Case Work Team Manager

7 days ago

Sydney, New South Wales, Australia Stepping Stone House Ltd Full time $98,765 - $123,456 per year

Stepping Stone House provides a safe place for children and young people (age at risk or experiencing homelessness so they can begin to heal, build resilience, create connections and become the very best they can be.

We are currently looking for a Case Work Team Manager to support in our Out of Home Care programs in the Inner West Area.

In your role as a Case Work Team Manager, you will offer best-practice casework guidance to the Stepping Stone House team of Case Managers, ensuring quality work and compliance with the Department of Communities and Justice Case work policies and the Office of the Children's Guardian NSW Child Safe Standards for Permanent Care. As Case Work Team Manager, you will also act as a floating house support and leader to cover personal leave and sick leave within the Intensive Therapeutic Care houses.

Key Responsibilities:

  • Provide specialist advice to all levels of management and groups of staff on case practice matters and provide expert assistance in complex or sensitive cases
  • Work with and mentor case managers to role model and develop case practice skills that is responsive to the changing needs of children, young people and families
  • Review and sign off case plans for each young person in OOHC and provide best practice feedback to Case Managers.
  • Ensure Leaving care plans and financial plans are delivered on time and are comprehensive to cover all leaving care needs of young people transitioning to independence.
  • Ensure Case Managers are aware of court requirements relating to Case Plan goal updates
  • Ensure Case planning is completed with families for young people with a case plan goal of restoration.
  • Ensure each young person has a meaningful Cultural Care plan.
  • Provide individual and group training to case managers on various subject matters relating to case work practise within the DCJ case work policies and provide any updates on legislation.

Knowledge, Qualification & Experience:

  • Degree in relevant social sciences (eg social work, psychology). Further relevant qualifications would be desirable.
  • At least 5 years' experience of case work within Out of Home Care systems
  • Demonstrated leadership capabilities
  • Demonstrated evidence of working with young people with complex needs and the strategies used to support them
  • Demonstrated experience and or understanding of Trauma Informed Care and willingness to work within a therapeutic framework.
  • Demonstrated skills in negotiation, problem solving, conflict resolution and engagement with the young people to achieve positive outcomes
  • Demonstrated skills and experience in designing, implementing and reviewing of case management strategies and case plans.
  • Knowledge of legislative, governance and accreditation requirements for residential services
  • Working with Children certification
  • Effective management of relationships with external stakeholders
  • Ability to be on call after hours and on weekends on a rotating roster

Work with us and you will enjoy:

  • Salary Packaging benefits

  • Performance Incentive scheme

  • Employee Assistance Program

  • Time off in lieu and RDO options

  • Flexible work arrangements

  • Training, development and succession planning

Remuneration

The position will be paid at SCHADS Level 6 – Pay Point dependent on experience and qualification level.

Stepping Stone House is a Child Safe Organisation and puts the safety and welfare of our young people first in all the work we do. All safety checks will be prioritised through the recruitment process.

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