
Assistant Venue Manager
3 days ago
$75,000 + Super
Assistant Venue Manager
Full-Time | Cannington | Passion for Gaming Essential
ARE YOU A NATURAL LEADER WITH A LOVE FOR GAMING AND EXCEPTIONAL CUSTOMER SERVICE?
About Us:
Escape Portal is an E-Sports lounge located in Cannington, offering a vibrant and inclusive space where gamers can connect, compete, and unwind. Whether it's PC gaming, console play, or simply catching up with friends, our mission is to create a fun, welcoming, and clean environment that keeps customers coming back.
We're on the lookout for an energetic, hands-on Assistant Venue Manager to join our team full-time. This is a unique opportunity to blend your management skills with your passion for gaming while helping shape the customer experience and supporting our fantastic team culture.
What You'll Be Doing:
Managing and Motivating: Support and guide a close-knit team, helping them deliver top-tier service every shift.
Community Engagement: Interact with our customer base both in-venue and online, contributing to our social media presence and building strong relationships.
Event Support: Assist in organising and running events—from handling bookings to light setup of gaming equipment.
Operational Excellence: Maintain stock levels, oversee gaming station upkeep, and ensure the venue runs smoothly day-to-day.
Service & Sales: Process transactions accurately, handle customer queries, and keep daily financial records.
Problem-Solving: Confidently troubleshoot customer issues, including basic to intermediate tech support.
Roster & Availability:
This is a full-time position of 76 hours per fortnight, with shifts spread across Monday to Sunday, including nights, weekends, and school holidays. Flexibility is essential.
What We're Looking For:
· Prior experience in a management role, ideally in hospitality or a customer-facing environment.
· An initiative-taking, energetic mindset with the ability to multitask and stay calm under pressure.
· Effective communication skills and the confidence to make decisions quickly when needed.
· A current WA Driver's License and reliable transportation.
· A current Working with Children Check (or willingness to obtain one).
· A genuine passion for gaming and gaming culture.
Benefits & Perks:
· Work with a family-run business that understands the need for flexibility in roster changes.
· Enjoy free access to our gaming facilities during your off time.
· Be part of a team where your voice matters—contribute ideas and help shape the experience we offer.
Are you ready to start your next adventure …
If you're a hands-on manager with a drive to deliver great experiences—and you're keen to help shape a growing venue in the gaming space—we want to hear from you
Please include a cover letter with your resume explaining why you're the perfect fit for the role.
Note: Only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: $60,861.32 – $99,785.24 per year
Application Question(s):
- What console or PC games do you play
Experience:
- hospitality management: 3 years (Required)
Licence/Certification:
- Full Driver License and vehicle (Required)
- Working with Children Check (Preferred)
- Food Safety Supervisors Certificate (Preferred)
Work Location: In person
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