Account Executive, Mid-Market

Sprout Social is looking for a highly driven, collaborative, and tech-savvy Mid-market Account Executive with strong business acumen to join our Sales team, to be based in New South Wales or Victoria, Australia. 

Why join Sprout's Sales & Success team?

Joining the Sales and Success team is an opportunity to accelerate your career. We're a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including Canva, Minor Hotels, Zalora, Jollibee and Converge ICT. And the real kicker? You get to design your own career and follow the path that's best for you. Wherever you want to go, we're committed to helping you get there. 

What you'll do

• Prospect, develop and close sales opportunities with both new logos and existing customers in the Mid-market segment
• Own your numbers - consistently meet and exceed your activity goals (prospecting and meetings completed) to build a fruitful pipeline that will provide consistent quota retirement
• Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement

What you'll bring

Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

These are the minimum qualifications that our hiring team is looking for in this role:

• 2+ years of closing experience in B2B sales 
• Proven success selling/cross-selling to Mid-market organizations in the ANZ Market
• Ability to manage a large number of prospective accounts and identify problems, opportunities and consultatively provide solutions for each of them
• A proven ability to acquire net-new logos through proactive, high-velocity outbound business development.

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• SaaS experience preferred
• Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinars
• Experience building relationships, presenting and selling to senior level decision makers across multiple functions

How you'll grow

Within 1 month, you'll plant your roots, including:

• Complete Sprout Social's new hire training & onboarding program alongside other new Sprout team members. You'll gain a broader understanding of our products and how your role fits into the organization.
• Partner with the Manager of Customer Commercialisation to define key success metrics for your role and how you will be measured against them.
• Acclimate yourself with the day to day responsibilities of the Mid-Market Account Executive team by shadowing team members and listening to recorded customer calls and demos.
• Learn Sprout's go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
• Learn Sprout's existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists.
• Complete a demo and written certification to ensure comprehension.

Within 3 months, you'll start hitting your stride by:

• Become fully ramped in your role as a Mid-Market Account Executive. 
• Manage a strong pipeline of qualified leads and begin the process of self generating pipeline with key accounts and strategic stakeholders.
• Meet and exceed monthly activity, pipeline and new business metrics
• Conduct active research leveraging all available tools and data sources to understand your customers' brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months, you'll be making a clear impact through:

• Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment.
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.

Within 12 months, you'll make this role your own by:

• Consistently meeting and exceeding monthly activity, pipeline and new business metrics.
• Stepping up as a leader to share best practices across the organization and help others grow from your experiences.
• Obtaining and acting upon (solicited and unsolicited) peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Candidates for this remote work opportunity must be based in either New South Wales or Victoria, Australia. If you are based in another location within Australia or APAC, we aren't able to hire in your location at this time; however, if you'd like to stay in touch with us in case that changes in the future, please apply and we'll save your application for possible future consideration.

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