Learning Program Manager

Primary Details

Time Type: Full timeWorker Type: Employee

• Location: Sydney, NSW (preferred)
• Type: Fixed Term Contract role -12 months (possible extension)
• Hybrid role, Happy to talk flexible working

The opportunity

This is a strategic opportunity to build a Learning Domain that empowers individuals, teams, and leaders to thrive and requires strong leadership in managing projects, influencing stakeholders, and collaborating across teams.

Your new role:

As a Learning Program Manager, you'll lead the design, setup, and delivery bespoke learning initiatives that build capability, drive performance, and support AUSPAC's strategic transformation agenda. You'll work closely with senior stakeholders, Instructional designer, and cross-functional teams to ensure learning programs are impactful, modern, and aligned with our Modernisation outcomes.

You will:

• Collaborate with leadership teams to define learning strategies that promote QBE's values and align with individual, team, and business goals across the Modernisation program.
• Convert stakeholder requirements into innovative learning plans and manage the end-to-end delivery of development programs, ensuring sustained value and effectiveness.
• Promote a learning culture through effective communication and stakeholder engagement and design intentional learning pathways that support career transitions and capability uplift.
• Liaise with subject matter experts and instructional designers to scope, design, and develop practical, modern learning solutions tailored to AUSPAC's strategic priorities.
• Define learning success metrics, report outcomes to stakeholders, and continuously refine processes, systems, and partnerships based on data and feedback.
• Track and report on learning metrics, success measures, and continuous improvement opportunities.

About you:

You are a strategic thinker and learning leader who thrives in a collaborative, fast-paced environment. You bring proven experience in program or project management within L&D or capability development, strong stakeholder engagement and influencing skills, and a deep familiarity with contemporary learning modalities and digital tools. You're passionate about designing learning that drives performance and growth and have a track record of delivering measurable impact through enterprise-wide programs.

You will have:

• Experience in learning roles within global, complex organisations, supporting both learning delivery and broader People processes.
• Proven ability to manage vendors strategically and design solutions within budget.
• Experience in developing integrated global and local learning strategies across complex stakeholder groups.
• Practical application of contemporary learning theory, capability frameworks, and models in workplace settings.
• Skilled in delivering capability solutions using multiple technologies and facilitating learning across diverse business contexts.
• Demonstrated success in managing large-scale projects, evaluating outcomes, and understanding their impact on organisational performance.

About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let's make it happen

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks' gender-equal flexible leave for all new parents, including paid super
• Voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employee's experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
• Family Friendly Workplace accredited employer since 2021

Apply now

APPLY NOW and let's make it happen

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at

Skills:

Active Learning, Communication, Critical Thinking, Customer Value Management, Detail-Oriented, Financial Products, Instructional Design, Intentional collaboration, Managing performance, Presenting with Impact, Risk Management, Stakeholder Management, Strategic Management, Time Management, Vendor ManagementApplication Close Date: 17/11/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.