Customer Development Manager NAPA

Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.

The Opportunity:

Due to steady business growth in our Industrial Channel, we have developed a unique role as part of our sales team servicing Industrial customers. The primary responsibilities of this exciting new role are to build and develop strong relationships and generate significant new business growth within existing and new customers within the Mackay area. 

The Industrial role entails customer segments and is not limited to: Fleet Bus/Truck/Waste, Manufacturing, Engineering, RV Manufacturing, Lifestyle, OE Truck Dealerships, Agricultural, Civil, Construction, Forklift, Government Departments, Hire Companies etc

The Customer Development Manager Industrial is a great opportunity if you looking to build a strong, lasting career in sales with an industry leader

Why our team loves working at NAPA

• Competitive salary and generous incentives for outstanding performance.

• Relax and enjoy weekends with Family and Friends with a Monday to Friday roster.

• Genuine recognition via our values-based, REACH recognition program, offering real rewards

• We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan

• Team member discounts across the GPC Asia Pacific brands

• Offers and discounts with external partners through our wellbeing program 'Never Better' including health services, events and much more

• We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences

• Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more

As a Customer Development Manager (Industrial) your duties will include (but not be limited to):

• Managing of existing key accounts and the development of new accounts

• Manage the territory in line with Napa's Customer Value Proposition, collaborating with key internal and external stakeholders to meet the requirements of the strategic business plan.

• Maintaining a customer territory and maximising business opportunities and sales growth.

• Attend Sales Meetings, Trade Shows & Product Training as required.

Sounds like you?

To be considered for this opportunity, your history will demonstrate:

• Industry Account Management experience is preferred in either of the following sectors:

  • Commercial

  • Automotive

  • Industrial

• Prior achievement in areas of responsibility, specifically sales results, customer relationship development and territory management.

• Strong written and verbal communication skills.

• Ability to negotiate, influence decisions, facilitate outcomes and achieve results.

• Sound business acumen and numerical competency.

• Proven ability to prioritise workloads.

• Outgoing nature with a positive and motivated approach who enjoys working within a fast-paced environment and can work calmly under pressure. 

This is a great opportunity for someone to join the Napa Sales Team who is a self-starter with energy, drive and confidence to take their sales career to the next level.  

Why us?

• Unlimited access to webinars, training events and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.

• Recognition programs and incentives for your performance

• Excellent work environment and team culture

• Access to attractive retail discount and earn cashback.

• 1 paid Volunteer Leave Day per calendar year

• Parental leave top-up allowance

• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services.

About Us:

NAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're accelerating  Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.

If you're looking to join a company where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, we'd love to hear from you Click "Apply" now

Former GPC team members welcome to apply.

To find out more about NAPA, please visit 

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.