Retail Pharmacy Assistant
4 days ago
Pharmacy Retail Assistant (Medicinal Cannabis Specialty)
Brisbane (Fortitude Valley) | Full-time or Part-time
About RAYS
RAYS Wellness is a multi-award-winning holistic wellness pharmacy redefining what alternative healthcare can be like. We're on a mission to raise the standard of healthcare - elevating access and patient experiences nationwide. As demand continues to grow, so do we. And we're just getting started. This isn't just a job ad - it's your invitation to be part of something different.
With purpose-designed dispensaries in Brisbane and South Melbourne, and a custom-built digital platform, we support patients across Australia with safe, supported access to natural therapies. Following back-to-back wins as Dispensary of the Year at the AUS/NZ Cannabiz Awards, our team is expanding - and we're looking for enthusiastic Retail Assistants to join us in Fortitude Valley.
About the Role
As a Retail Assistant, you'll be one of the first faces our patients meet in-store - setting the tone for their entire experience. We're looking for motivated, approachable team members who can combine professionalism with warmth, ensuring patients feel supported, informed, and welcome at every step.
What you'll do:
- Provide exceptional, patient-first service and tailored support.
- Build knowledge of medicinal cannabis, natural medicines, and supplements (experience highly regarded).
- Operate registers, process transactions, and maintain accurate patient records.
- Assist with inventory management - receiving, labelling, and restocking.
- Keep our retail space clean, organised, and consistently well-presented.
- Collaborate with pharmacists and dispense technicians to ensure accurate and timely delivery of medications.
- Support the ongoing development of processes to improve efficiency and patient experience.
About You
- A genuine passion for helping people and delivering outstanding service.
- Strong communication skills with the ability to connect with a diverse patient base.
- Friendly, professional, and approachable in every interaction.
- Interest, experience and knowledge in medicinal cannabis and progressive healthcare (highly regarded).
- Previous retail, pharmacy, or natural health experience (advantageous but not essential).
- Organised, reliable, and adaptable in a fast-paced environment.
What We OfferWe're more than a dispensary. We're a passionate, growing team reimagining what healthcare can look and feel like - and we're building something special together.
- Competitive salary with opportunity to grow.
- A beautiful, award-nominated workplace environment in Fortitude Valley.
- Training across plant-based therapies and retail systems.
- A values-led culture that champions care, creativity, and collaboration.
- Regular team activities to stay connected - from trivia nights and team lunches to social sports and seasonal events, we prioritise community as much as we do care.
- Professional development opportunities, including industry workshops and events.
Apply NowIf you're looking for a role that means more - and a team that feels like more - we'd love to hear from you. Apply now and let's build something meaningful together.
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