Rostering Coordinator

1 day ago

Perth, Western Australia APM Full time $60,000 - $90,000 per year

Job Description

Are you a confident communicator with a knack for coordination and a passion for customer service? We're looking for a
Rostering Coordinator
to join our dynamic Provider Support Team and help deliver exceptional care outcomes across Australia.

About Mobility

Mobility has developed an innovative mobile app and online platform that revolutionises the way home care is delivered in Australia, connecting those requiring home care such as, People with a Disability and Older Australians with verified support workers in their local area.

Mobility puts the control back in the hands of the participant with streamlined browsing, booking, scheduling, appointment tracking, compliance, and seamless payment all in one place. We offer transparency, so that the initial complexities and ongoing responsibilities of funding packages like the NDIS doesn't get in the way of our clients living their best lives. See more about mobility

About the Role

As a Rostering Coordinator, you'll be the key liaison between our organisation and some of Australia's largest disability and aged support providers. You'll manage rostering needs, build strong relationships, and ensure timely, accurate service delivery. This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing excellent customer service, sales and coordination.

Key Responsibilities

  • Coordinate support worker rosters via our mobility Workforce Portal
  • Manage a high number of inbound and outbound calls daily
  • Build and maintain strong relationships with Partner Providers
  • Resolve administrative and technical issues efficiently
  • Ensure compliance with funding and regulatory requirements
  • Maintain accurate records and correspondence
  • Collaborate with internal teams to meet KPIs and drive revenue

What You'll Bring

  • A proactive, "can-do" attitude with a drive to grow business
  • A dedication to deliver best-in-class customer service
  • Experience in high-volume call environments (inbound/outbound)
  • Strong time management and multitasking skills
  • Tech-savvy with the ability to learn and adapt to new systems
  • Excellent verbal and written communication skills
  • Ability to remain calm and solution-focused under pressure
  • Comfortable working with performance targets and KPIs

Why Join Us?

  • Be part of a supportive, values-driven team
  • Make a meaningful impact in the disability and aged care support sectors
  • Enjoy ongoing training and professional development
  • Work in a collaborative and inclusive environment

What We Offer

  • A flexible hybrid work model
  • A supportive, inclusive, and friendly team environment.
  • The opportunity to make a meaningful impact in the lives of people with disability and older Australians.
  • Ongoing training, career development, and progression opportunities.
  • Access to a comprehensive Employee Assistance Program.
  • Discounts with major retailers and corporate health insurance rates.

Application Process

If you have the energy and passion for this exciting role, join us on our journey and make a positive difference

Successful applicants will be required to undergo an NDIS Worker Screening Check and employment reference check. *Costs for the NDIS screening will be reimbursed on your employment start date.

Mobility embraces
diversity
and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Ready to make a difference? Apply now and help shape the future of disability support in Australia.

Join us as we continue to enable better lives

  • Rostering Coordinator

    1 day ago

    Perth, Western Australia Mobility Full time $60,000 - $90,000 per year

    Job DescriptionAre you a confident communicator with a knack for coordination and a passion for customer service? We're looking for a Rostering Coordinator to join our dynamic Provider Support Team and help deliver exceptional care outcomes across Australia.About MobilityMobility has developed an innovative mobile app and online platform that revolutionises...

  • Workforce Planning Coordinator

    7 days ago

    Perth, Western Australia Aviair Full time $90,000 - $120,000 per year

    Aviair, formerly known as Slingair, was founded in 1984 and has been under local Kununurra ownership since April 2016. We are a multi-award-winning regional airline, with significant operations in Kununurra, Broome, Karratha, and Adelaide. With in-house aircraft maintenance facilities, we have approximately thirty aircraft including Beechcraft Super King...

  • Electrical Coordinator

    7 days ago

    Perth, Western Australia Chandler Macleod Full time $80,000 - $120,000 per year

    About the roleChandler Macleod is working with Tier 1 Iron Ore producer to source an Electrical Coordinator  for a major brownfields mine construction project.  This role is offered on a rolling 12 month contract basis and is an 8:6 FIFO roster ex Perth.  Oversee contractor performance, ensure compliance with standards, and drive safe and timely delivery...

  • Camp Coordinator

    1 week ago

    Perth, Western Australia fmgl Full time $90,000 - $120,000 per year

    About Us Fortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives. Our Opportunity Work Location: Pilbara Exploration – Various locations Roster: 12 days on, 9 days off – FIFO from...

  • Mobilisation Coordinator

    2 days ago

    Perth, Western Australia SRG Global Full time $60,000 - $90,000 per year

    The RoleSeeking an experienced Mobilisation Coordinator to assist with the day-to-day Logistics and Mobilisation requirements for our Asset Services division.This is a fixed term role on an 8/6 roster based out of our offices in Wangara, Working from home (WFH) is available for weekend rostered days on.We are seeking someone who will provide a high level of...

  • Operations Coordinator

    2 days ago

    Perth, Western Australia DDH1 Drilling Pty Ltd Full time $60,000 - $80,000 per year

    Company description: DDH1 Drilling Pty LtdJob description: DDH1 Drilling is looking for an Operations Coordinator - to coordinate the resourcing, rostering and travel of field crew.DDH1 Drilling is a leading provider of drilling services to the Australian mineral exploration and mining industry. For over 19 years, our reputation has been built on a track...

  • Camp Coordinator

    1 week ago

    Perth, Western Australia Fortescue Full time $60,000 - $90,000 per year

    Country/Region: AUState: WACity: perthJob ID: 12694About UsFortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives.Our OpportunityWork Location: Pilbara Exploration – Various...

  • Project Coordinator – FIFO 8/6

    1 week ago

    Perth, Western Australia KW Civil and Construction Pty Ltd Full time $90,000 - $120,000 per year

    Project Coordinator – FIFO 8/6 | Ex-Perth Tired of the same old FIFO gigs? This one's different.We're on the lookout for a sharp, organised Project Coordinator who can keep the wheels turning on an Essential Site Services Project. You'll fly in on an 8/6 roster and kick off mid-October with a crew that knows how to get the job done (and have a laugh along...

  • Mining Maintenance Coordinator

    2 days ago

    Perth, Western Australia Mineral Mining Services Full time $90,000 - $120,000 per year

    About MMS MMS is a mining services company that delivers full turn-key contract mining services to established and start up mines in Western Australia. Our people are backed by decades of practical experience across a range of commodities and mines. Every member of our team is committed to doing safe and efficient work that maximises productivity...

  • NDIS Disability Service Coordinator

    5 days ago

    Perth, Western Australia Choice Health & Wellbeing Group Full time $90,000 - $120,000 per year

    About the CompanyChoice Health and Wellbeing Group is seeking a Disability Service Coordinator to join us, with offices-based North of Perth. The ideal candidate will join our friendly organization on a Permanent full-time basis.The Disability Service Coordinator is a crucial role within our organization, responsible for ensuring that our services meet the...