Lead Fraud Analyst

At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That's why we offer benefits that make a real difference in your life.

We make it possible…

• to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.
• to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office just two days a week or work remote for certain roles.
• to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.
• to access great financial benefits – with discounts on Latitude products and services.

The Senior/Lead Fraud Analyst will report directly to the Fraud Risk Manager and will play a pivotal role in safeguarding Latitude and its customers from fraudulent activity.

In this position, you will take ownership of the design, implementation, and ongoing refinement of strategies aimed at both preventing and detecting fraud across a range of products and services. You will use advanced analytical techniques and data-driven insights to proactively identify suspicious patterns and emerging threats, while also working to minimise the financial and reputational impact of fraudulent behaviour.

Through your expertise, you will contribute significantly to strengthening the company's overall fraud risk framework and enhancing the security and trust of our customer experience.

Let's look at some key responsibilities:

• Drive and facilitate the continued optimization of fraud prevention systems by way of rule development & reviews, trend & behaviour analysis and profiling of legit customers & fraudsters.
• Innovate, develop, and tune new features and ML models for detecting fraudulent and legit behaviour.
• Lead projects (in house and with external vendors) to enhance our fraud tools and mitigations.
• Represent Fraud in internal and external meeting
• Provide targeted commentary of Fraud Loss and Prevention results both internally and externally.
• Monitor and communicate volume and quality metrics for operational fraud teams ensuring an effective outcome for the business.
• Interpret data outputs of confirmed Fraud Incidents and translate these into prevention strategies.

Ideally, we're looking for the following:

• You will be a true professional with a track record in risk or Fraud Analytics. You are down to earth, empathetic, resourceful and enjoy mentoring junior staff in the team.
• Experience and proficiency with SQL and Analytics/Data Science coding experience such as Python, R with a successful track record.
• Relevant work experience in the Fraud Analytics area, preferably in a financial institution.
• Ability to work in very dynamic environment where priorities can change frequently.
• Ability to maintain high standards of accuracy and work under pressure to achieve deadlines.
• Familiarity with portfolio analysis and/or financial reporting.

We are driving an environment and experience that is open, authentic, inclusive, energetic, progressive and innovative. If you are comfortable in a fast moving and changing environment and operating with levels of ambiguity…we would love to chat with you.

Latitude offers a flexible working environment. We support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home, the office or a combination of both.

We're Latitude, partners in money.

Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success.

Digital payments, cards, loans, and insurance is what we offer - but what we really are is a platform that helps people shop and live better.

Always living and breathing our values. Take Ownership, Pursue Excellence, Win Together, Create Tomorrow.

We're not engaging any recruitment agencies for this role, so if you're interested. Please apply directly

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

Only open to Australian or New Zealand Permanent Residents or Citizens.