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Conference & Events Operations Manager
3 weeks ago
Company Description
About Hub Australia:
Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth.Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 150 staff and over 7000 members ranging from small business and government to non-profit and corporations.
Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth – as we continue to build the best place to create, share, and work with others, there's a perfect place for you to grow with us.
Job Description
Lead seamless events. Elevate hospitality. Be part of something new in Perth.
We're looking for a hands-on and confident Conference & Events Operations Manager to launch and lead the delivery of premium events at One Two Five by Hub - our brand-new clubhouse opening in Brookfield Place, Perth in February 2026.
This is not just another venue. Located at 125 St Georges Terrace, One Two Five will be a space for serious business and standout hospitality, complete with a rooftop terrace, sports lounge, premium interiors, and all the amenities modern professionals expect - including cafés, gyms, childcare, and more - all steps from your desk.
As the Conference & Events Operations Manager, you'll oversee the café, conferencing, and event operations, ensuring every booking is executed flawlessly. From rostering and payroll to leading your team on the floor during events, this role blends operations with people leadership and customer impact.
What your day-to-day will look like (but not limited to):
- Lead the daily operations of the café and conferencing/event spaces, ensuring readiness, standards, and service excellence.
- Manage and support a high-performing team, including rostering, training, and on-the-floor leadership.
- Oversee event delivery from setup to pack-down - ensuring AV/IT, catering, and room configurations are spot on.
- Act as the on-site lead for event clients and guests, solving issues with professionalism and warmth.
- Partner with internal teams to review event briefs, prepare spaces, and gather feedback post-event.
- Monitor and manage payroll, staffing hours, and performance in line with policy and service expectations.
- Champion a culture of hospitality, collaboration, and continuous improvement.
Qualifications
We're Looking For Someone Who:
- Has 3+ years' experience in hospitality or conferencing/events leadership, ideally in high-touch environments.
- Thrives on the floor - leading by example during live events and peak service periods.
- Brings proven skills in rostering, payroll support, and team development.
- Has a working knowledge of AV/IT setups, facilities coordination, and event logistics.
- Communicates confidently and clearly with clients, guests, and internal teams.
- Has a keen eye for detail and a passion for hospitality-led experiences.
- Brings a proactive, solutions-focused mindset to everything they do.
Additional Information
Why you should join us:
- Play a leading role in launching a landmark new site in one of Perth's most exciting locations.
- Make your mark in a role with autonomy, variety, and leadership visibility.
- Be part of a growing, purpose-led team at a certified Great Place to Work, B Corp, and carbon-neutral business.
- Access great perks like a Wellness Fund, paid volunteer leave, and your birthday off.
- Work with passionate teammates who exemplify our values: Hospitality First, Lead with Impact, Elevate Everyday, Make Things Happen.
Keen to join but don't tick all the boxes? Apply Anyway
We understand that skills and potential don't always fit neatly into a checklist. If you're passionate about this role but don't meet every single requirement, we still want to hear from you. Your unique experience and enthusiasm could be just what we're looking for
At Hub Australia, we are dedicated to building a diverse, inclusive, and equitable workplace. We believe that our strength lies in our differences, and we are committed to providing an environment where everyone is welcomed, respected, and supported. We encourage applicants of all backgrounds, identities, abilities and experiences to apply, as we strive to reflect the communities we serve.
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