Medical Receptionist

6 days ago

Bendigo, Victoria, Australia Doctors Co Full time $60,000 - $80,000 per year
About the job Medical Receptionist

About Us:

At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting-edge treatments, and a patient-centric ethos. Our team at Bendigo Doctors is driven by a shared commitment to excellence and innovation in the medical field.

Role Overview:

We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Bendigo Doctors. In this role, you will work at the front desk of our medical clinic and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.

Key Responsibilities:

  • Open and Close clinic as per set procedure
  • Greet patients and other callers in a professional and courteous manner
  • Make appointments for patients
  • Ensure medical records are managed confidentially and efficiently
  • Accurately process patient payments via cash, Eftpos, and direct bill transaction.
  • Invoice Medicare, Private Health Funds, TAC, Workcover.
  • Knowledge of the MBS schedule and correct billing procedures
  • Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
  • Attend to patient enquiries
  • Check and handle internal emails.
  • Fill in the roster when staff is away, on holidays and sick leave.
  • Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
  • Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
  • At all times maintain confidentiality of patient personal and financial information.
  • Complete recalls.
  • Support the day to day operations of the medical centre.
  • Exceptional customer service and teamwork skills.

Selection Criteria:

  • Demonstrated ability to work in a team
  • Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
  • Demonstrated strong organisational and problem solving skills
  • Demonstrated ability to work in a fast paced environment, including multitasking
  • Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
  • Demonstrated commitment to quality patient service
  • At least 1 year experience as a Medical Receptionist in a medical practice is required

In addition, the candidate must also provide the following;

  • Current Police Check
  • Current Working with Children clearance
  • Current First Aid/CPR certificate
  • Immunisation Record
  • Driving Licence/ Photo ID

If this role speaks to your heart , we cannot wait to meet you. Apply now, and lets make a meaningful impact on healthcare together. Alternatively, you may send out your resumes to

  • Medical Administrator/Receptionist

    3 days ago

    Bendigo, Victoria, Australia St George Medical Group Full time

    Join Our Team as a Medical Receptionist/Admin - Bendigo, Victoria**Be the friendly face that makes all the difference**We're seeking enthusiastic and reliable Medical Receptionists/Admin staff to join our growing team in Bendigo. Your welcoming smile, strong communication, and organisational skills will be key to delivering an exceptional patient experience...

  • Medical Receptionist

    1 week ago

    Bendigo, Victoria, Australia Doctors&Co Full time

    Join to apply for the Medical Receptionist role at Doctors&Co3 days ago Be among the first 25 applicantsJoin to apply for the Medical Receptionist role at Doctors&CoGet AI-powered advice on this job and more exclusive features.This range is provided by Doctors&Co. Your actual pay will be based on your skills and experience — talk with your recruiter to...

  • Medical Receptionist

    2 weeks ago

    Bendigo, Victoria, Australia Sjog Full time

    Medical Receptionist - Allied Health page is loaded Medical Receptionist - Allied Healthlocations: Bendigo, Victoriatime type: Part timeposted on: Posted Todaytime left to apply: End Date: September 24, 2025 (27 days left to apply)job requisition id: JR-12870 Your role at St John of God Bendigo Hospital You will be responsible for the primary representation...

  • Medical Receptionist

    2 days ago

    Bendigo, Victoria, Australia Sjog Full time

    Medical Receptionist - Allied Health page is loaded## Medical Receptionist - Allied Healthlocations: Bendigo, Victoriatime type: Part timeposted on: Posted Todaytime left to apply: End Date: September 24, 2025 (27 days left to apply)job requisition id: JR-12870**Your role at St John of God** **Bendigo Hospital**You will be responsible for the...

  • Medical Receptionist

    3 days ago

    Bendigo, Victoria, Australia Doctors&Co Full time

    About Us:At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting-edge...

  • Medical Receptionist

    3 days ago

    Bendigo, Victoria, Australia Doctors&Co Full time

    About Us:At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting-edge...

  • Healthcare Professional

    2 weeks ago

    Bendigo, Victoria, Australia beBeeMedicalReceptionist Full time $60,000 - $80,000

    Job OverviewOur Medical Centre is seeking a skilled and organized Medical Receptionist to join our team. In this role, you will work at the front desk of our clinic and provide exceptional customer service to our patients and visitors.As a Medical Receptionist, your primary duties will include greeting and checking in patients, answering questions,...

  • Senior Medical Receptionist

    2 weeks ago

    Bendigo, Victoria, Australia Doctors&Co Full time

    OverviewSenior Medical Receptionist role at Doctors&Co.About Us: Doctors and Co. are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on...

  • Senior Medical Receptionist

    2 weeks ago

    Bendigo, Victoria, Australia Doctors&Co Full time

    Overview Senior Medical Receptionist role at Doctors&Co. About Us: Doctors and Co. are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride...

  • Medical Receptionist

    1 day ago

    Bendigo, Victoria, Australia Bendigo Doctors Full time

    We have an opportunity for an **Experienced** **Medical Receptionist** to join our team at **Bendigo Doctors**We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must...