Team Leader, CASY House

Do you want to be part of a feminist organisation committed to creating a future where gender equality is a reality? YWCA Australia is currently seeking an experienced leader to actively contribute to the delivery of CASY House – our Youth Crisis Accommodation Service.

• Location: Darwin - Larrakia Land
• Type: On site
• Contract: Full-Time | Ongoing
• Hours: 38 hours per week
• Salary: Social & Community Services 6 | $55.72 to $58.19 per hour + Super
• Benefits: Salary packaging up to $18,550 + paid parental leave + career development

About YWCA Australia

For over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our purpose is making young women's leadership and women's housing our priority for gender equity in Australia. Learn more about us here and CASY House here.

About this opportunity

In this role, you will lead CASY House by supporting young people and empowering the team within a youth crisis accommodation setting.

In this role you will:

• Lead CASY House operations, embedding trauma-informed, person-centred principles.
• Oversee client services, including intake, crisis intervention, and case management.
• Provide leadership and reflective supervision to the team, fostering a positive culture.
• Manage rosters, workflows, and performance to ensure responsive service delivery.
• Build strategic partnerships to strengthen referral pathways and enhance outcomes.

About You

Your experience may include:

• Tertiary qualifications in Social Sciences, Social Work, or a related field (postgraduate highly desirable).
• Proven leadership experience in youth services or crisis accommodation, ideally within a 24-hour service.
• Strong knowledge of sectors such as youth, housing/homelessness, domestic and family violence, AOD, or sexual violence.
• Ability to build collaborative relationships and communicate effectively with diverse stakeholders.

Don't meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace.  If this role speaks to you but your past experience doesn't align perfectly, we encourage you to apply anyway.

Questions?

If you have questions about this opportunity please contact Julia Cropley, Manager, Safety, Homelessness and Lived Experience E: or M

Thinking of relocating to the Top End?

Whether you're based outside Darwin or considering a lifestyle change, this is your chance to take a meaningful step forward in your career while making a real impact. Additional benefits working in Darwin:

• Extra leave – enjoy an additional week of annual leave
• Relocation allowance – we'll help you make the move
• 14 weeks paid parental leave – with superannuation
• Ongoing learning and development – grow your skills and career
• Early access to long service leave from 7 years of continuous service

Why The Y?

At YWCA Australia, our culture - The Y Way - is grounded in intersectional feminism and guided by our values: Striving for Equality | Acting from the Heart | Working Better Together.

In our most recent culture survey (with 78% team member participation), our people told us:

• 93% would recommend YWCA as a great place to work
• 97% know our values
• 93% know how to bring those values to life in their work
• 95% said their leader consistently reflects our values in their behaviour and interactions
• 96% feel supported by their team
• 95% felt able to take time out when needed

Ready to join a team that makes a difference?

We want to hear from you Submit your resume and a cover letter outlining why you are the ideal candidate for this role

Applications close at the end of the day on 23 November 2025.

We're excited to find the right fit and will be reviewing applications as they come in. Submit yours early for priority consideration, as the role may close before the advertised deadline.

 Please connect with us at any time during the recruitment process if you require assistance to fully participate. 

Please note that preferred candidates must hold, or be willing to obtain, a valid National Police Check, a state-based Working with Children Permit, a valid Drivers' Licence and complete a medical declaration.