General Administrative Support Officer

• Clerk Grade 1/2
• Temporary Part-Time 22 hours per week up to 12 months
• Wagga Wagga

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a General Administrative Support Officer to be part of our Riverina Police District. The General Administrative Support Officer provides the delivery of efficient and effective general administration, clerical support, and receptionist services with a focus on quality services to commands/business units.

The Wagga Wagga Police Station is a fast-paced busy environment suitable to applicants who have the ability to manage difficult and complex inquiries in a professional manner with sensitivity and discretion.

The successful applicant will have a variety of tasks within the Wagga Wagga Police Station and Riverina Police District Administration office including but not limited to internal and external customer service via phone or face to face and varied administrative duties.

The successful applicant will be required to work on a roster and due to operational requirements there may be the opportunity for additional hours however this is not a guarantee.

For more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role), to view the role description.

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease; and
• convenient location for public transport and to shops etc.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

You must also address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Please give a demonstrated example of how you have dealt with a complex customer service issue that you have had to resolved under pressure. How did you approach the issue, what steps did you take to address the customers needs and what was the outcome?

Target Question 2:

This role requires demonstrated experience in administration systems and processes, records management and computer based applications. Please provide an example of how you have delivered accurate and timely results to complete your daily work commitments as a member of a team.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Carla Williamson via ***.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity team by email at *************

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at ********

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police

Thank you for your interest in this role. We look forward to receiving your application.

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