Customer Relationship Officer

1 week ago

Ellenbrook, Western Australia Bendigo Bank Full time $60,000 - $90,000 per year

It starts here. With Bendigo Bank… and you.

We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by meeting customers end-to-end banking needs.

Whether you're assisting customers with enquires, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.

In this dynamic and high-impact role, you'll make your mark by:

  • Delivering win-win solutions for our bank and our customers. Developing an expert understanding of customers' current and future goals, you'll design solutions that meet their needs, objectives and interests

  • Keeping up with constant change. You'll educate and support our customers with their digital literacy and online banking needs as we continue to innovate our offerings

  • Guiding customers through personalised lending solutions. By exploring tailored personal loans and credit card options, you'll help customers achieve their goals

  • Being a lifelong learner. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and other learning opportunities

  • Building connections. A new role at the Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way

This is a Permanent, Full-time position located in Ellenbrook.

There will also be a requirement to assist our Bindoon location.

What you'll bring to the role

To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have:

  • Proven ability to achieve sales results through solutions that truly meet customer's needs

  • Confidence to communicate with new and existing customers face to face and over the phone

  • The ability to quickly build relationships and rapport with customers and colleagues

  • Eagerness to understand and share what makes our bank different

  • Drive for collaboration - mateship is crucial for us to work together and achieve our goals

  • Experience in consumer lending - a plus but certainly not essential

Our Community Banking model

Community Banking operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

So, why work with us?

  • Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.

  • Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.

  • Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

You'll also get access to a great range of benefits, including:

  • Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members

  • Take your learning to the next level through our corporate university 'BEN U'

We're making better, bigger. And we'll get there with you.

Think you're our newest Personal Banker? Now's the time to set your sights even higher – on the future you and the future career you deserve.Apply now

Please note – once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.

You can find out more about our retail banking roles here - https://careers-

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.

  • Personal Banker

    1 week ago

    Ellenbrook, Western Australia Bendigo Bank Full time $60,000 - $120,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...

  • Plumbing Supervisor

    2 weeks ago

    Ellenbrook, Western Australia Boeing Plumbing Full time $60,000 - $120,000 per year

    Our CompanyBoeing Plumbing is one of the largest domestic plumbing operations in Western Australia. As part of the ABN Group, WA's leading residential building company, we provide quality plumbing services to more than five industry partners as well as outside residential and general maintenance work.What You Will Be DoingIn this role, you will work closely...

  • Dental Receptionist

    3 days ago

    Ellenbrook, Western Australia Coolamon Dental Full time $45,000 - $60,000 per year

    Join a Modern Dental Practice in a Stunning New Facility – Be the Face of Exceptional Patient CareFull-Time ReceptionistLocation: EllenbrookAbout UsAt Coolamon Dental, part of the My Implant Dentist Group, we're passionate about changing lives through high-quality dental care. Our brand-new, state-of-the-art clinic provides a welcoming environment for both...

  • Veterinarian - Greencross Ellenbrook

    19 hours ago

    Ellenbrook, Western Australia Greencross Pet Wellness Company Full time $90,000 - $120,000 per year

    Company Description Are you a passionate and dedicated veterinarian seeking a rewarding part-time role? Greencross Ellenbrook is looking for an experienced Veterinarian to join our compassionate and skilled team.At Greencross Ellenbrook, we foster a kind and fun culture with a strong emphasis on time management. We ensure morning tea breaks, proper lunch...

  • Resident Lifestyle Officer

    1 week ago

    Ellenbrook, Australia Aegis Aged Care Group Full time

    Situated within the majestic pine plantation and the natural bush land of Ellenbrook, Aegis The Pines incorporates a Mediterranean style and has been designed to offer a broad range of accommodation and lifestyle options for 78 residents. An exciting opportunity has arisen for a passionate and self-driven individual to join the team as a Resident Lifestyle...

  • Resident Lifestyle Officer

    1 week ago

    Ellenbrook, Australia Aegis Aged Care Group Full time

    Situated within the majestic pine plantation and the natural bush land of Ellenbrook, Aegis The Pines incorporates a Mediterranean style and has been designed to offer a broad range of accommodation and lifestyle options for 78 residents. An exciting opportunity has arisen for a passionate and self-driven individual to join the team as a Resident Lifestyle...

  • Human Resources Officer

    5 days ago

    Ellenbrook, Australia GP West Medical Group Full time

    Maintaining employee records. - Ensuring new and existing employees have correct qualifications and licenses needed to perform their roles. - Recruiting and onboarding new employees. - Maintaining our electronic onboarding and offboarding system - Handling enquiries from employees and escalating when and where necessary. - Updating and maintaining internal...

  • Personal Banking Advisor

    1 week ago

    Ellenbrook, Australia Westpac Group Full time

    **Permanent vacancy at our Westpac branch in Ellenbrook**: - **Full-Time position: 38 hours per week**: - **Join an organisation that will invest in your professional development** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to...

  • Merchandiser

    5 days ago

    Ellenbrook, Australia BIG Brand Influence Group Full time

    Competitive hourly rate $28.88 p/hr + KMs - Flexible work life balance - Work allocated 2 weeks in advance As a **BIG Merchandiser** you will work within an allocated territory maintaining relationships with key retailers and supermarkets on an ongoing casual basis to ensure accurate execution of tasks. **About the Role**: **Approximately 20 hours per week...

  • Childcare Educator

    2 weeks ago

    Ellenbrook, Australia Sparrow Early Learning Full time

    **Childcare Educators** **Sparrow Early Learning Ellenbrook** **Part-Time & Casual Positions** **We are looking for Educators who**: - Has a true passion for Early Childhood Education & Care - Has a vibrant energy and is an uplifting team player. - Is looking for a fun and meaningful career. **About the Role**: As an Educator you will be creating and...

  • Retail Sales Assistant

    2 weeks ago

    Ellenbrook, Australia Ugg Express Full time

    **ARE YOU PASSIONATE ABOUT CUSTOMER SERVICE AND HELPING PEOPLE FIND EXACTLY WHAT THEY NEED? - Working at UGG EXPRESS brings this experience together!** If you want an exciting job with one of the largest UGG boots retail stores in the nation, join the growing UGG EXPRESS team! UGG EXPRESS PTY LTD provides customers with a large range of sheepskin products...

  • Team Member

    5 days ago

    Ellenbrook, Australia Sushi Sushi Full time

    **Are you the next happy face of our Sushi Sushi store?** Sushi Sushi has room in our family for more **Casual and Part-Time** Sushi Artisans to become part of our team at **Ellenbrook!** After opening our first store over 20 years ago, we have proceeded to expand our stores Nationally, as well as in Tasmania and New Zealand. We pride ourselves on being...

  • Childcare Educators

    2 weeks ago

    Ellenbrook, Australia Sparrow Early Learning Full time

    **Come and join an amazing team where you will play an integral role in shaping the lives of the children at Sparrow Early Learning Ellenbrook.** **Rewarding Part-time and Casual Positions have opened up!** **We are looking for Team Members who**: - have a true passion for Early Childhood Education & Care - have a vibrant energy and are uplifting team...

  • Part Time Sales Assistant

    3 days ago

    Ellenbrook, Australia Beacon Lighting Full time

    **Permanent part-time role available at our Ellenbrook store - where every day you can make a difference**: - **No lighting experience needed! We provide comprehensive and ongoing training**: - ** With our generous team discounts, you will love updating the spaces in your own home!** What is it to **Be a Beacon?** Be a **shining example**. Do everything...