Maintenance Technician
4 days ago
About Us:
With over 30 years' experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia.
The Role:
The Maintenance Operator is responsible for delivering high-quality maintenance services across the shopping centre. This role ensures the presentation, safety, and operational functionality of the centre through timely response to maintenance requests, proactive inspections, and effective collaboration with the operations team.
Key Responsibilities
- Carry out reactive and preventative maintenance tasks across the centre, including basic plumbing, painting, carpentry, and general handyman work.
- Respond to tenant and centre management work orders in a timely and professional manner.
- Conduct regular inspections of common areas, plant rooms, equipment, and facilities to identify and address maintenance issues.
- Support contractors attending site, ensuring compliance with centre safety standards and procedures.
- Report hazards, risks, and incidents promptly in line with Glad Group and Karrinyup policies.
- Maintain accurate records of completed works and contribute to reporting requirements.
- Assist with set-ups, minor refurbishments, and other operational support as directed.
- Provide excellent customer service when interacting with tenants, contractors, and shoppers.
Skills and Experience
- Previous experience in a similar maintenance, handyman, or trade role (retail or commercial property desirable).
- Strong knowledge of building maintenance practices, with multi-skilled capability across trades.
- Demonstrated ability to prioritise and manage competing tasks in a fast-paced environment.
- Good communication and interpersonal skills, with a customer-first approach.
- Computer literacy for logging work orders and completing reports.
Qualifications and Requirements
- Trade qualification desirable but not essential (e.g. carpentry, plumbing, electrical).
- Current Driver's Licence.
- Ability to pass pre-employment checks, including police clearance.
- Flexibility to work varied shifts as required, including alternate weekends
Values and Behaviours
- Safety-first mindset.
- Professional, reliable, and proactive in approach.
- Strong teamwork, with willingness to support colleagues across functions.
- Commitment to customer service excellence and continuous improvement.
What We Offer
- Opportunity to work with a respected national service provider in a flagship retail centre.
- Supportive team environment with ongoing training and development.
- A role that offers variety, responsibility, and career progression within Glad Group.
Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders. If you meet the above criteria, then click APPLY and become a part of the Glad Group family by submitting your resume.
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