Workplace Relations Manager

2 days ago

Surry Hills, New South Wales, Australia Guzman y Gomez Mexican Kitchen Full time $120,000 - $180,000 per year

Company Description
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description
As our Workplace Relations Manager, you'll play a key role in ensuring GYG continues to be a high-performing, compliant, and people-first

The Opportunity
Reporting to our Head of Workplace Relations, you'll be the go-to expert for all things workplace relations — from advising senior leaders and managing complex ER cases to driving compliance strategies and upskilling our people leaders.

You'll partner closely with our People team, legal advisers, and franchise network to keep GYG ahead of the curve when it comes to Australian employment law, workforce compliance, and fair workplace practices.

About You
You're a seasoned workplace relations professional who thrives on solving complex challenges, influencing leaders, and building strong, trust-based relationships. You're calm under pressure, commercially minded, and passionate about creating a safe, fair, and engaging workplace.

What You'll Do

  • Develop, implement and continuously improve GYG's Workplace Relations & Compliance Strategy.
  • Provide strategic and practical advice on complex employee relations, investigations, grievances, and dispute resolution.
  • Ensure compliance with the Fair Work Act, NES, and Fast Food Industry Award.
  • Represent GYG in Fair Work Commission matters, conciliations, and external audits.
  • Design and deliver training to uplift people leader capability in workplace relations.
  • Partner with the People team to drive fair, consistent, and values-based decision-making across the business.
  • Manage the end-to-end employment compliance audit cycle (in partnership with PKF).

You'll Bring

  • 5+ years PQE.
  • experience in Workplace or Employee Relations, preferably in a complex, multi-site business.
  • Tertiary qualifications in HR, Law, or related discipline.
  • Deep understanding of the Fair Work Act and Australian employment law.
  • Experience managing complex ER issues and external representation.
  • Strong stakeholder management and coaching skills.
  • Excellent written and verbal communication.

Benefits
We're incredibly proud of our amazing people and always have each other's backs. Whether you're working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

  • Career growth – Australia and internationally
  • Opportunity to become a franchisee
  • Annual bonus scheme
  • Paid parental leave
  • GYG gift voucher

Ready to join the family? Apply now to start the conversation

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