Packing and Removals Manager

1 day ago

Laverton North, Victoria, Australia Palmers Relocations Full time $90,000 - $120,000 per year

Palmers Relocations is a leading provider of residential and commercial moving services in Victoria. With over 50 years of industry experience, we are known for our commitment to excellence, innovation and exceptional customer service. Join our team and be a part of our continued growth and success.

Tasks

  • Manage and coordinate the packing and removals team to meet service delivery targets and customer expectations

  • Oversee the packing, loading, transportation and unloading of customer belongings with a focus on quality and care

  • Ensure all packing materials, equipment and vehicles are well-maintained and readily available

  • Monitor inventory levels and place orders for packing supplies as needed

  • Provide hands-on support to the team during peak periods or complex moves

  • Identify opportunities to improve operational efficiency and implement process improvements

  • Foster a positive, safety-conscious work culture and provide coaching and development to team members

  • Liaise with the customer service team to address any customer queries or concerns

Requirements

  • Minimum 3 years' experience in a packing/removals management role within the transport and logistics industry

  • Excellent planning, organisational and problem-solving skills

  • Strong leadership and people management capabilities

  • Ability to work effectively under pressure and meet deadlines

  • Sound knowledge of packing techniques, materials and equipment

  • Forklift and other machinery operating licences highly regarded

  • Strong customer service orientation and communication skills

Benefits

  • Competitive salary and performance-based bonuses

  • Opportunities for career progression and professional development

  • A supportive and collaborative work environment

Applications close by 16/10/2024.

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