Vehicle Return Agent

1 week ago

Melbourne Airport Lot, Australia Avis Budget Group Full time $40,000 - $60,000 per year

We are looking for help at Melbourne Airport to serve our valued customers. This opportunity in what we call a 'Return Agent' capacity will be for an ongoing casual role.

  • Casual ongoing role – Melbourne Airport based
  • Full training provided to help you achieve your goals & reach your potential
  • Supportive, friendly, and caring culture
  • Large, stable global organisation
  • Opportunity to grow and move internally within our business

About the Role

As a Rover/Return Agent you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter's vehicle and vehicle details.  

What you'll do

  • Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
  • Assess vehicle for any potential new damages and report it as per ABG's vehicle damage procedure
  • Review returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when needed

What we're looking for

  • Applicants must have a full and valid driver's licence
  • This is a casual position that requires a minimum availability of 3-4 days per week
  • A customer-focused, collaborative and adaptable approach to work each day
  • Ability to follow procedures and adhere to company guidelines and standards

Benefits and Perks

  • Competitive Rate + loadings/overtime rates + performance Bonuses
  • Employee discounts on car rental across Avis Budget Group 
  • Full training provided to help you achieve your goals & reach your potential 
  • Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options 
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more 
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing 

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Melbourne AirportVictoriaAustralia

  • Vehicle Service Agent

    2 weeks ago

    Melbourne Airport - Lot, Australia Avis Budget Group Full time $45,000 - $60,000 per year

    Keeping our fleet looking like new is essential to our operations so we are looking for people who aren't scared of hard work and have a keen eye to detail to come and be part of our fantastic team   Fulltime permanent role – Melbourne Airport basedBig, stable, global company with opportunity to move internally Supportive, friendly and caring...

  • Vehicle Service Agent

    4 days ago

    Melbourne Airport - Lot, Australia Avis Budget Group Full time $45,000 - $65,000 per year

    Keeping our fleet looking like new is essential to our operations so we are looking for people who aren't scared of hard work and have a keen eye to detail to come and be part of our fantastic team   Fulltime permanent role – Melbourne Airport BasedOffering Nightshifts: 4 days per week, 9.5 hours per shift (starting from 7/8pm and finishing at...

  • Lead Vehicle Service Agent

    6 days ago

    Perth Airport, Western, Australia Avis Budget Group Full time $60,000 - $80,000 per year

    Time to step up into a people leadership position?  We have an opportunity for what we call a Lead Vehicle Service Agent to guide our team of Vehicle Service Agents and ensure we are delivering a superior service to our customers.Leadership position – Perth Airport basedFulltime Permanent role (38h/w)training provided to help you achieve your goals &...

  • Customer Experience Agent/vehicle Detailer

    3 days ago

    Melbourne Airport, Australia NRMA Motoring & Services Full time

    We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers. At SIXT Australia, we know our...

  • Lead Vehicle Service Agent

    6 days ago

    Western Australia Perth Airport Avis Budget Group Full time $60,000 - $90,000 per year

    Time to step up into a people leadership position?  We have an opportunity for what we call a Lead Vehicle Service Agent to guide our team of Vehicle Service Agents and ensure we are delivering a superior service to our customers. Leadership position – Perth Airport basedFulltime Permanent role (38h/w) training provided to help you achieve your goals &...

  • Customer Experience Agent/vehicle Detailer

    1 week ago

    Hobart Airport, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent/vehicle Detailer

    24 hours ago

    Melbourne Airport, Australia NRMA Motoring & Services Full time

    **About SIXT Australia** SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Vehicle Movement Agent

    2 weeks ago

    Sydney Kingsford Smith Airport, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Vehicle Service Agent

    6 days ago

    Canberra Airport, Australia Avis Budget Group Full time $45,000 - $60,000 per year

    Keeping our fleet looking like new is essential to our operations so we are looking for people who aren't scared of hard work and have a keen eye to detail to come and be part of our fantastic team   Casual positions available - Canberra Airport BasedBig, stable, global company with opportunity to move internally Supportive, friendly and caring...

  • Vehicle Service Agent

    2 weeks ago

    Western Australia Perth Airport Avis Budget Group Full time $45,000 - $65,000 per year

    Keeping our fleet looking like new is essential to our operations so we are looking for people who aren't scared of hard work and have a keen eye to detail to come and be part of our fantastic team   Casual positions availableBig, stable, global company with opportunity to move internally Supportive, friendly and caring culture Entry level...