Regional Client General Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are committed to helping businesses succeed through cost-effective program management, world-class customer service, and enhanced traveler productivity support worldwide. Through leading online, offline and on-the-go solutions, consulting services, business insights and research, supplier negotiation expertise, and meetings and events capabilities, innovative services are delivered to clients to maximize the return on their travel and meetings investments.

The Regional Client General Manager, APAC will be a key strategic lead for an enterprise level Global Multinational Client.

What You'll Do:

• Act as a senior relationship owner and a single regional point of contact with responsibility for the overall relationship that successfully delivers travel & expense software and services
• Establish and maintain a robust regional business plan between Amex GBT and their Mining & Energy global client
• Act as a trusted advisor, working cross functionally to deliver program excellence, efficiencies and new value
• Liaise and coordinate with the local market relationship management and service delivery teams responsible for this specific account
• Assist the Director Global Client Management handle the account and contribute to strategies to enhance the travel programs
• Perform regional account reviews and deliver data and industry insights that drives value for the clients
• Is principally accountable to ensure retention of business and drive opportunities to grow additional business, revenue and profitability
• The role is expected to engage in complex and creative negotiation and value presentation to clients that can involve senior leaders in the client's organization

What We're Looking For:

• Experience in travel industry in Asia Pacific and ability to stay current with industry intelligence
• 5-8 years of experience and knowledge with international markets
• Collaboration and thought leadership experience
• Effective communication skills both written and verbal
• Excellent understanding of Online interactive travel products, tools and features
• Excellent knowledge of airline, hotel & car content including NDC
• Knowledge, understanding and experience with API integrations highly regarded
• Excellent presentation skills
• Solid results orientation (setting business goals, prioritization, will to win, personal accountability)
• Sales oriented approach to drive and implement growth
• Ability to understand and influence client decisions that support critical business drivers
• Strong negotiation skills
• Excellent analytical skills
• Ability to travel (interstate/infrequent)
• Additional Asian languages will be beneficial but not required

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for