Waiter & Waitress

2 days ago

Melbourne, Victoria, Australia YUM SING HOUSE Full time $155,520 - $192,000 per year

Position Type: Casual / Part-Time

Working Hours: Late-night shifts, primarily on Fridays and Saturdays

Key Responsibilities

  • Customer Engagement: Greet guests with warmth and professionalism, providing a positive first impression. Engage in friendly conversations to enhance the guest
  • Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guest
  • Plate Carrying: Demonstrate the ability to carry up to three plates at a time, ensuring efficient service during peak hours.
  • Customer Service: Address and resolve guest inquiries or concerns promptly and professionally, ensuring a high level of satisfaction
  • Team Collaboration: Work closely with kitchen and bar staff to ensure seamless service and guest satisfaction.
  • Cleanliness and Organization: Maintain a clean and organized work environment, including clearing tables and assisting with setup and breakdown of service areas.

Requirements

  • Experience: Minimum of 1 year in a similar role within the hospitality industry.
  • Availability: Must be available to work late-night shifts on Fridays and Saturdays. With rotating roster being able to sometimes close at 5am
  • Physical Stamina: Ability to carry up to three plates simultaneously and work efficiently during busy periods.
  • Customer Service Skills: Excellent communication skills with the ability to engage in friendly conversations and handle customer inquiries or complaints professionally.
  • Fast-Paced Environment: Comfortable working in a dynamic and high-energy setting.
  • Team Player: Ability to collaborate effectively with colleagues to ensure smooth operations.
  • Professional Appearance: Maintain a neat and clean uniform and personal hygiene standards

Job Types: Part-time, Casual

Pay: $30.15 – $37.00 per hour

Benefits:

  • Employee discount
  • Free food

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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