Waiter or Waitress

13 hours ago

Melbourne, Australia Brown Sugar Cafe Full time

We are looking for waiter or waitress capable of delivering exceptional customer service and maintaining high level of standards even under pressure. Creating great dining experience for our customers is something we want you to be passionate about.

We have full-time & part-time positions available for Waiter or Waitress, at our cafe.

Front of house expierence is preferred.

What we are looking for from you:

- Good communication skills
- Great organisational skills
- Well presented
- Polite and patient
- Enjoy working with people
- Ability to work as part of a team
- Ability to handle money
- Honest and reliable

Duties/ Competencies

Greet customers professionally and show them to their table

Assist diners with food and beverage selection by presenting the menu, explaining daily specials, answering food preparation questions and identifying appropriate wines

Take customer orders in a pleasant and efficient manner

Serve food and beverages in accordance with agreed procedures, but above all in a professional, courteous manner

Check with customer throughout their meal of any further needs

Ensure tables are cleared quickly and efficiently and plates and utensils returned to the kitchen area

Ensure customers are correctly charged, present the bill and take payment from the customer

Participate in fire or evacuation drills and ensure complete familiarisation with all exits

Report any problems with either customers or meals to the Cafe Manager or Duty Manager

Adhere to sanitation, safety and alcohol control policies

Follow instructions from Restaurant Manager or Duty Manager

**Benefits**:
Great team, good training and upskilling opportunities.

This is a great opportunity to join an experienced, passionate team with opportunities to up skill and advance your career.

**Job Types**: Full-time, Part-time

Pay: $21.38 - $27.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Free drinks
- Free food

Schedule:

- Monday to Friday

Supplementary Pay:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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