Automotive Service Advisor

2 weeks ago

Moorooka, Queensland, Australia MMG Auto - Service Parts Full time $60,000 - $80,000 per year

The Opportunity

  • Immediate Start.
  • Positive and supportive work culture
  • Long-term career opportunities
  • MMG People & Culture Social Club (Various events and programs throughout the year)
  • Monthly Workshop BBQ
  • Excellent Commissions
  • Great Social club.
  • Ongoing training and development to support your personal growth
  • Factory Brand training and support
  • Probationary period of 3 months
  • Superannuation, Annual Leave, Sick Leave & Long Service as per relevant award rate.
  • Work for Brisbane's ever expanding, genuine family owned automotive dealers selling and servicing 4 of Australia's biggest brands

The Role

We are currently seeking a Motivated and Passionate Service Advisor to join our Service Department.

  • Provide a positive experience for all customers both face-to-face and over the phone.
  • Ability to effectively explain information in relation to services carried out.
  • Build and maintain a sound knowledge of products and services.
  • Knowledge of Warranty and Recall Processes.
  • Work as part of a team to achieve departmental and manufacturer KPI's on a monthly and Quarterly basis.
  • Manage and maintain customer details, work orders and follow up functions.
  • Work alongside the Management team to meet any Customer Expectations
  • Be able to thrive in a busy environment.
  • Answer directly to the Service Manager

About You

  • Previous Automotive Service Advisor Experience and advantage but not essential.
  • Excellent communication skills – both verbal and written
  • Great interpersonal skills and Customer Centric
  • Work well in a team environment
  • Consultative and inclusive approach to problem solving and solutions
  • Superior customer service
  • Self-motivated, organised and dedicated
  • Hold a current Queensland D/L
  • Keen eye for detail and willingness to learn & develop your skills
  • Customer Satisfaction Focussed

The Company

MMG Auto is a proud second generation owned and operated family business with a long history and passion for the motor industry that has been selling cars on Brisbane's iconic Magic Mile since 1986. The dealership has grown over the last 30 years to now offer Nissan, Hyundai, Suzuki and Isuzu Ute to the South Side of Brisbane. We have great reputation for going the extra mile and pride ourselves on our customer service.

If you think you meet the above criteria and could be a valuable addition to the MMG Family we would like to hear from you.

Please email your Cover letter and resume with references through to with the Subject Line – Seek Application or Phone

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