Float Assistant

3 days ago

Kirrawee NSW, Australia City Cave Float & Wellness Centre Full time $60,000 - $80,000 per year

About Us

City Cave is the leader in float, sauna and massage therapies in Australia. With over 70 current centres operating and a much greater scope for growth the brand is on the fast track to success.

About the opportunity

We are a start of the art Float & Wellness Centre in Kirrawee and have a current opportunity for a Float Assistant's available. This roles suit someone who loves to support our clients through exceptional customer service ensuring the best City Cave experience.

Key Responsibilities

Float Assistant

The primary purpose of this role is to assist and promote the overall operational performance of the float centre. This role is an essential supportive role to the Centre Manager ensuring the correct procedural application of operational activities. The Float Assistant is also responsible for ensuring their direct reports are in compliance with City Cave Policies and Procedures through leading by example and escalating issues as they arise. As a client centric organisation, it is important that the incumbent is a brand ambassador for City Cave, such that all services are delivered according to the mission statement and in a manner that exceeds the customer/client expectation. Your responsibilities as a Float Assistant include and are not limited to:

  • Overall operational control and performance of the City Cave Centre.
  • Merchandising of inventory.
  • Complete daily and weekly reports for Management.
  • Administration and Diary Management.
  • Complete Water Chemistry Test and treat effectively.
  • Respond to all customer feedback and enquiries promptly.
  • Ensure all facilities and services are in a safe and operational capacity Complete marketing for the centre as requested by.
  • Ensure that dress standards are maintained by all staff in the centre.
  • Maintain sales and second line of income targets.
  • Folding and restocking towels.
  • Health Fund Receipting.
  • Clinical Documentation Compliance for Massage Therapists.
  • Centre Mindfulness Facilitator.
  • Assist with Social Media Content.
  • New Staff Inductions to centre.
  • Assisting in Human Resource Management tasks.
  • On-Site Training and Brand Compliance.

About you

  • Positive attitude.
  • Good work ethic.
  • Clean and tidy appearance.
  • Genuine interest in health and wellness.
  • High-level communication and interpersonal skills.
  • Ability to work to deadline.
  • Responsible and organised.
  • Please only apply is you can offer weekend and night availability.

Why work for us? City Cave Benefits

  • Work for the leading brand in float, sauna and massage therapies in Australia
  • Join a team that ensures we always aim to satisfy our clients and continually set our standards higher
  • Supportive work environment with career progression opportunities.
  • Discounted City Cave services.

We offer excellent career progression opportunities, and open until from 9am until 9 pm 7 days per week so the ability to work the evenings and weekends is critical, please only apply if you can offer those hours.

Join this amazing company by Clicking APPLY now

Job Type: Casual

Pay: $30.00 – $35.00 per hour

Benefits:

  • Employee discount

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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