After Sales Major Projects Manager

3 days ago

Muswellbrook, New South Wales, Australia Hitachi Full time $90,000 - $120,000 per year

About Us

Hitachi Construction Machinery (Australia) Pty Ltd (HCA) is a leading manufacturer of construction and mining equipment. Powered by innovation and driven by a dedicated team, we pride ourselves on delivering reliable solutions and industry-leading after-sales service to our customers across Australia.

The Opportunity

We have an exciting opportunity for an experienced After Sales and Major Projects Manager to join our team in Muswellbrook.

In this pivotal leadership role, you will oversee project delivery and client relationships across the Hunter valley region. You will manage a team of Project Managers and work closely with internal stakeholders to ensure the successful execution of major projects including new equipment assembly, machine rebuilds and shutdowns while driving business growth through after-sales service and support.

This role is ideal for a results-driven professional who is passionate about machine health, operational excellence, and customer satisfaction.

Your Key Responsibilities:

  • Champion a safety-first culture with a strong focus on personal responsibility and team wellbeing.
  • Lead and support a team of Project Managers in delivering high-impact projects on time and within budget.
  • Build and maintain strong client relationships, ensuring satisfaction and repeat business.
  • Promote Hitachi parts, services, and maintenance solutions to drive after-sales growth.
  • Develop and implement strategic initiatives to improve performance, equipment reliability, and reduce maintenance costs.
  • Ensure all Work in Progress (WIP) is effectively tracked, managed, and closed in a timely manner.
  • Coordinate and oversee the successful execution of new machine assembly, shutdowns, and other major project work.
  • Provide high-level customer support and communication to key customer contacts at all levels ensuring customer issues are resolved in a timely manner.

What You'll Need to Succeed:

  • Proven experience in a management, technical, or business development role within the mining or heavy equipment industry (OEM experience highly regarded).
  • Qualifications in Engineering, Management, or Business are desirable but not essential.
  • Strong analytical and problem-solving skills with the ability to interpret technical data and reports.
  • Exceptional project management and organisational skills.
  • Business development experience, ideally at a managerial level.
  • Excellent communication, negotiation, and time management abilities.

What's in It for You?

  • A competitive salary package, plus biannual bonus potential.
  • Fully maintained company vehicle, laptop, and mobile phone.
  • Exclusive staff discounts on a wide range of goods and services.
  • Supportive and collaborative leadership team that values your ideas and input.
  • Work with a globally recognised OEM that prioritises employee safety, wellbeing, and development.
  • Access to our comprehensive Employee Assistance Program (EAP), supporting your mental, physical, social, and financial wellbeing.

Apply Now

Submit your resume for consideration. At Hitachi, we believe success comes from the partnership of our market-leading products and exceptional people. We are an equal opportunity employer, committed to diversity and inclusivity.

As part of our recruitment process, successful candidates may be required to undergo background checks, including criminal record checks and employment medical assessments.

Video

  • Customer Sales

    3 days ago

    Muswellbrook, New South Wales, Australia Repco Full time $45,000 - $60,000 per year

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout The RoleAt Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.This casual position will require weekend availability;...

  • Customer Sales

    2 weeks ago

    Muswellbrook, New South Wales, Australia Repco Full time $45,000 - $60,000 per year

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout The RoleThis Casual role requires flexible availability over 7 days to cover Weekday & Weekend rostersAt Repco we want to ensure that each customer has a great shopping experience...

  • Agriculture Sales Representative

    3 days ago

    Muswellbrook, New South Wales, Australia Farmers Warehouse Full time $40,000 - $60,000 per year

    More Than a Store – A Home for the Agricultural CommunityFarmers Warehouse is a locally owned and operated rural merchandise store in the Hunter Valley. Since 2008, we've been the trusted partner for farmers and hobbyists alike — supplying quality products, reliable service, and expert advice. With stores in Singleton and Dungog plus a thriving online...

  • Scaffolder

    3 days ago

    Muswellbrook, New South Wales, Australia Base Industries Full time

    Company DescriptionBASE Industries Australia is the premier parent company orchestrating a comprehensive ecosystem of construction excellence across the Australian continent. With a multi-million annual turnover and a dedicated workforce of over 250 skilled professionals, we are a cornerstone of Australia's infrastructure development. Our ISO-accredited...

  • Labourers

    2 weeks ago

    Muswellbrook, New South Wales, Australia CoreStaff Newcastle & Hunter Full time $76,800 - $87,200 per year

    Join a team that values your skills, rewards your effort, and offers consistent work. CoreStaff is hiring experienced civil and demolition labourers for a long-term project based in Muswellbrook. What's on offer? Immediate start availableMonday - Friday 7am - 3:30pm with the opportunity for overtime$36 - $40 per hour + allowancesWork on quality minor and...

  • Store Manager

    21 hours ago

    Muswellbrook, New South Wales, Australia Genuine Parts Company Full time $80,000 - $120,000 per year

    Manage daily store operations. Drive sales & profit. Ensure superior service standards. Lead, develop & coordinate a retail & trade specialist team.Store ManagerRepco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and...

  • TA's, Fitters and Boilermakers

    5 days ago

    Muswellbrook, New South Wales, Australia Programmed Skilled Workforce Full time $60,000 - $80,000 per year

    PROGRAMMED Energy and Resources is currently seeking Fitters and Boilermakers for a major outage at a Power Station in the Hunter Valley. Working with our key client you will be part of a company that cares about your personal wellbeing and safety and encourages flexibility. About the role:Great EA pay rates ranging from $58.00 to $64.00 ph + allowances...

  • Sheet Metal Worker

    20 hours ago

    Muswellbrook, New South Wales, Australia Downer Group Full time $59,400 - $71,400 per year

    What We OfferCasual Role: DIDO outage, located at Bayswater Power Station in Muswellbrook, NSWProject Dates: Staggered start dates from late-September, running approximately until late-NovemberRoster: Monday to Saturday, Days/Nights, 11-hour shiftsCompetitive Rate: EBA rates $54.80 (including 25% casual loading) + OT Penalties (from base rate) + Project...

  • Advanced/Intermediate Scaffolder

    6 days ago

    Muswellbrook, New South Wales, Australia Downer EDI Limited Full time $242,000 - $253,000 per year

    Looking for you next project in the power generation sector? We want to hear from you Bayswater outage is commencing in September 2025, approximate duration 8-10 weeks.What We OfferCasual Role: DIDO outage, located at Bayswater Power Station in Muswellbrook, NSWProject Dates: Staggered start dates from mid-September, running approximately until...

  • Underground Deputies

    7 days ago

    Muswellbrook, New South Wales, Australia Malabar Resources Full time $90,000 - $120,000 per year

    About UsTheMaxwell Underground Mine, owned byMalabar Resources Ltdhas commenced operations at their Hunter Valley site, with production projected of up to 8 million tonnes of coal per annum. With a long life, the underground mine targets high quality coal, with the majority being metallurgical coal.As an employee of the Maxwell Underground Mine, you will...