WorkCover Advisor

• Iconic Australian owned and operated global retail business, South Melbourne location
• Hybrid Role + Salary & Profit Share + Discounts across all our brands
• A vibrant, team culture where we embrace pace, encourage new ideas & leadership

Spotlight Retail Group is seeking a proactive and dynamic WorkCover Advisor to join our team

Reporting to the Group Safety Manager, in this position you will be responsible for effective management and administration of WorkCover claims across all jurisdictions to minimise the financial impact of workplace incidents.

You will collaborate with stakeholders providing advice in relation to their rights and obligations while assisting our team members throughout the life of a WorkCover claim, focusing on sustainable Return to Work.

What You Will Be Doing

• End-to-end WorkCover claim administration: clear communication, suitable duties, return-to-work plans, accurate payments.
• Supporting our team members through the injury management process while focusing on early return to work benefits
• Ongoing effective communication with Insurers to positively impact outcomes
• Undertaking required investigations to gather required information and support insurers receive the information required to assess liability.
• Partnering with managers to maximize injured worker reintegration.
• Data-driven insights: regular reports and analysis for continuous improvement.
• Medical and rehabilitation collaboration: facilitating "return to work" programs.
• Compliance and guidance: ensuring adherence to legislation and SRG procedures.
• Strategic safety support: driving success within safety and compensation functions.
• Regular file reviews: mitigating injury impacts and fostering positive outcomes.
• Culture of care: fostering empathy for injured workers and organizational success.

About You

• You must have at least three years' experience within the Workers Compensation Industry
• Relevant tertiary qualification
• Demonstrated experience dealing with WorkCover matters
• Strong knowledge of WHS & WorkCover legislation
• Sound knowledge of industrial and employee relations theory, principles, policies and practices
• Highly trusted advisor, strong organisational skills with the ability to manage competing demands within our dynamic environments
• Demonstrated proactiveness, critical thinking and active listening skills
• Analytical, research and problem-solving abilities.
• Strong Microsoft Office skills
• Rational and constructive approach.
• Identifying and implementing solutions.
• Proven negotiation and advocacy skills.

In this role, you will provide timely delivery and advice, supporting the overall safety strategy and technical advice to our business.

This integral role requires a passionate and motivated individual who aims to deliver positive outcomes with care and empathy while achieving business objections, a Win/Win

Why Spotlight Retail Group?

Join an iconic Australian-owned and operated global retail business that's passionate about growth and innovation. As part of Spotlight Retail Group, you'll benefit from:

• A competitive salary package + Superannuation + Profit Share + Work Flexibility.
• Clear pathways for career progression and personal development.
• A vibrant team culture that embraces pace, encourages new ideas, and fosters leadership.
• Team member discounts, Employee Assistance Program (EAP), gym discounts, and more

Who We Are

Spotlight Group Holdings ("SGH") is Australia's largest privately-owned and family-operated business, encompassing the Spotlight Retail Group (Spotlight, Anaconda, Mountain Designs, and Harris Scarfe), Spotlight Property Group, Spotlight Direct Investments, and the Spotlight Charitable Foundation. We are acknowledged as market leaders within the Australian retail space.

Apply today

Candidates must have unrestricted working rights in Australia.

No agency enquiries or applications, please.

Only shortlisted candidates will be contacted

No agency enquiries or applications please