Merchandise Operations Manager

2 days ago

Townsville, Queensland, Australia Myer Full time $90,000 - $120,000 per year

Job no: 944009

Work type: Permanent / Full time

Location: Townsville

Myer is more than a department store - we are a destination for exclusive, partner and concession brands, and a Omni-channel retail leader.

The Merchandise Operations Manager at Myer Townsville is a dynamic and pivotal leadership role, responsible for optimising merchandise stock flow, driving financial performance and management of online fulfilment including click & collect, safety and financial audit compliance.

Key Responsibilities:

  • Manage merchandise logistics from dock to selling floor, ensuring efficient stock flow, safety and compliance
  • Oversee in-store merchandise support and click & collect operations
  • Drive a high performance, customer-centric culture focused on service and sales
  • Ensure streamlined and effective compliance processes
  • Identify and lead operational process improvement across the store
  • Inspire and develop team members, fostering future leadership
  • Coordinate store compliance and facilities management
  • Implement and monitor shrinkage strategies through communication, education and support

About You:

  • Proven experience in high-volume retail operations or store management
  • Background/Knowledge of Logistics within a retail environment and dock-to-floor stock flow
  • Demonstrated people leadership of medium to large sized teams
  • Knowledge of OH&S practices and safety compliance
  • Analytical ability to interpret data and drive decisions
  • Excellent communication and interpersonal skills
  • Ability to champion Myer strategy across diverse product categories
  • Strong time management skills with the ability to work independently
  • Strong retail, financial and business acumen

What we offer:

  • Leadership opportunities in one of Australia's iconic retailers
  • Career development and succession opportunities
  • Exclusive team member discounts and offers
  • Flexible leave options including volunteer, parental and lifestyle leave
  • Recognition programs celebrating inspirational team members, and more

To be considered for this position you will need to be available to work across our key store trading hours.

Management team members work on a rotating fortnightly rosters that include weekends and peak trade hours.

Join the Myer leadership team, Apply today

At Myer, you're more than a team member - you're part of a community that supports your growth and celebrates your success. We're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 30 Oct 2025 E. Australia Standard Time

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