Current jobs related to Night Guest Service Agent - Gold Coast, Queensland - Minor Hotels Australasia
-
Guest Service Agent
2 weeks ago
Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Full time $45,000 - $60,000 per yearImperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...
-
Guest Service Agent
3 days ago
Gold Coast, Queensland, Australia Careers at Marriott Full time $45,000 - $65,000 per yearGuest Service Agent About the Company Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. JW Marriott is...
-
Guest Service Agent
4 weeks ago
Gold Coast, Queensland, Australia Village Roadshow Ltd Full timeApply now Job no: 503000Work type: Casual / TempGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World,...
-
Guest Service Agent
4 weeks ago
Gold Coast, Queensland, Australia Village Roadshow Ltd Full timeApply now Job no: 503000Work type: Casual / TempGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World,...
-
Guest Service Agent
1 week ago
Gold Coast, Queensland, Australia Village Roadshow Theme Parks Pty Ltd Full time $104,000 - $130,878 per yearGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian...
-
Guest Service Agent
1 week ago
Gold Coast, Queensland, Australia Village Roadshow Full time $60,000 - $80,000 per yearJob no: 503000Work type: Casual / TempGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n'...
-
Guest Service Agent/ Night Auditor
2 weeks ago
Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Full time $45,000 - $60,000 per yearImperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...
-
Member & Guest Services Agent
1 week ago
Gold Coast, Queensland, Australia MA Marina Fund OpCo 1 Pty Ltd Full time $60,000 - $80,000 per yearExciting opportunity to join a fast-paced growing company.At d'Albora, we believe every experience on the water should be lived to the fullest. Our extensive end-to-end marine and hospitality services are carefully designed to create effortless boating lifestyles for our members.As Australia's largest premium marina & hospitality network, we offer 13 prime...
-
Guest Service Agent – Broadbeach
2 weeks ago
Gold Coast, Queensland, Australia Meriton Suites Full time $45,000 - $65,000 per yearWe have an opportunity to join our wonderful Broadbeach hotel in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You will work in a team member focused environment...
-
Guest Service Agent
4 weeks ago
Gold Coast, Queensland, Australia Oaks Hotels, Resorts & Suites Full timeOverviewMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean,...
Night Guest Service Agent
2 weeks ago
Avani Broadbeach Residences are looking for a Night Guest Service Agent who is passionate about providing excellent customer service to join the team.
Hourly rates (excluding super):
- Monday - Friday: $26.70
- Saturday: $33.38
- Sunday: $40.05
Key Responsibilities Include:
- Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
- Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
- Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
- Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
Qualifications
- Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
- Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
- Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
- Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
- Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
- Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
Additional information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Company Description
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
