APS6 Clinical Care Coordinator

Adecco are partnering with a high profile Federal Government Agency to source suitably qualified candidates to fill multiple APS6 Clinical Care Coordinator Opportunities in Melbourne and Brisbane.

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Responsibilities

• Undertake
  various shifts between 7am to 7pm Monday to Friday providing high quality
  clinical services including risk assessment and intervention, intake and
  referral to eligible clients;
• Support
  regional functions with the review and allocation of clients for counselling
  services including assessing and endorsing suitability for initial and ongoing
  counselling in line with Outreach Provider guidelines.
• Ensure
  compliance with clinical practice policy, including the mandated use of
  specific clinical forms/templates (e.g., Intake Document, Risk Assessment and
  Management Plan documentation);
• Provide high quality clinical services
  including risk assessment and intervention, referral, evidence-based
  individual, couple and family counselling, and case management to eligible clients
  to achieve outcomes identified in care planning.
• Using the Client Management System, maintain
  confidential files for each client that include session progress notes, care
  plans, risk assessment, and additional client interactions.
• Schedule and attend Continuing Professional
  Development (CPD) activities, including clinical supervision, to maintain
  professional registration.
• Adhere to relevant legislation, ethical
  guidelines and policies pertaining to best-practice client care.
• Liaise
  and attend regular meetings with the Assistant Director and other Clinicians to
  review client cases.
• Liaise with clients' family members and
  additional treatment providers
• Apply the principles of cooperative and safe
  working practices consistent with APS Values and the Department's mission,
  vision, approach and values.

Your Profile

• Excellent interpersonal skills with competency in the
  provision of trauma informed, holistic, client centered intake, assessment and
  brief intervention with vulnerable clients;
• Demonstrated ability to provide support and intervention over the telephone for
  clients presenting with a high risk of suicidality and apply appropriate
  assessment and safety planning;
• Sound judgement and the ability to respond to critical
  incidents in a calm and timely manner;
• High level of written and verbal communication skills;
• Currency of knowledge in relation to Departmental matters, policies,
  adherence to Departmental policies and procedures including Risk Escalation
  pathways, reporting and documentation;
• Ability to complete clinically appropriate intake assessment
  and documentation with formulated risk assessments which are tailored,
  appropriate, and actioned in accordance with presenting risk

Additional Mandory Requirements:

• Social
  Worker with membership of the Australian Association Social Workers (AASW) on
  commencement, OR
• A
  Masters-level counselling qualification and registration with PACFA as a
  Registered Clinical Counsellor or with ACA at Level 3 or Level 4.
• The
  successful candidate will be required to obtain and maintain a minimum Baseline
  Vetting (AGSVA) security clearance.
• Currently hold or
  ability to obtain a Working with Vulnerable People registration OR Currently hold or
  ability to obtain a Working with Children check

We
are seeking candidates who thrive in a fast paced, dynamic environment, and who
possess experience in mental health settings providing intake and assessment
and, evidence-based brief counselling intervention. Candidates will be able to apply knowledge
and experience gained from a relevant background in psychology, social work, counselling,
occupational therapy with the ability to apply a holistic lens to
their work. Candidates will demonstrate and enhance a positive team culture as
frontline representatives of the Department.

Candidates
will have demonstrated experience in working with a telephone based clinical
service or, an understanding of the opportunities and challenges of working
within a call centre environment.

Contact

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