Hiring Level 2 Support Engineer FTE for Adelaide

2 days ago

Adelaide SA, Australia Swift Computers Pty Ltd Full time $62,400 - $73,600 per year

This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment.

Desired Skills & Experience

Responsibilities:

· Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

· Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices

· Printer break-fix and installation

· Disposal, redeployment and Asset reclaim

· Shipping coordination

· Data Backup and Data Recovery coordination

· Hardware Refresh

· Warranty and Out-of-warranty repair and replacement

· Depot Services

· Walk Up Support

· Spare parts management

· Good Knowledge / handon on supporting VDI 1 level Trroubleshooting

· Executive (VIP) Support

· Audio and Video Support including Health Checks

· Inventory and Asset Management – Depot Operations

· Coordinate with external vendors for dispatch support

· Identify and resolve hardware and software application conflicts

· Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents

· Responsible for asset tagging and entering all incoming equipment into our asset management system

· Collaborate with cross functional teams to properly onboard incoming new hires

· Ensure that hardware is properly assigned and updated into our management system

· Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

· Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

· Ensure that resolutions are consistent with company standards and policies

Requirements/Qualifications:

· Prefer 3-5 years IT experience, including technical training

· Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications

· Experience with imaging windows 10 OS.

· Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)

· Networked printer experience (queue creation, server maintenance, etc.)

· Experience in using PC-based word processing, presentation, and e-mail software preferred

· Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred

· Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations

· Outstanding customer service and interpersonal skills

· Excellent organizational skills and ability to prioritize tasks among many competing requests

· Experience working in or supporting a call center or help desk environment

· MCP and or A+ Certifications

· Aptitude for learning

· Excellent oral and written communication skills

· Ability to work in teams and in a team environment

· Able to lift up to 20 pounds

· Own car for transportation (mileage will be reimbursed by policy)

· Valid driver's license

Job Type: Full-time

Pay: $30.00 – $35.00 per hour

Experience:

  • Desktop support: 2 years (Preferred)

Location:

  • Adelaide SA 5000 (Preferred)

Work Location: In person

  • Hiring L1/L Desktop Support Engineer for Adelaide

    2 days ago

    Adelaide SA, Australia Swift Computers Pty Ltd Full time $60,000 - $75,000 per year

    Hiring L1/L Desktop Support Engineer for AdelaideWe are excited to welcome an experienced and motivated Level 2/3 Support Engineer to our team. This full-time role will be a full time working from office where you will provide a mix of remote support to our clients and occasional on-site support to our clients. This role will suit an efficient,...

  • Schl Serv Officer Level 2

    4 days ago

    Greater Adelaide SA, Australia Department for Education, South Australia Full time

    **Position Descriptor**: Please note the salary amount may differ from that advertised. Salary is dependent upon your current employment status with the Department for Education, tenure and hours per week. The salary stated is based on an employee working 52 weeks per annum, full time equivalent. The successful applicant will be employed under the...

  • Leader Band B-2

    1 week ago

    Greater Adelaide SA, Australia Department for Education, South Australia Full time

    **Position Descriptor**: East Adelaide School inspires a dynamic community that is caring, curious and courageous. Our Improvement Plan focuses on Effective Learning, particularly metacognition and creating cultures of thinking. Our SIP goals focus on Reading, Writing and Numeracy Improvement with the emphasis of gaining and maintaining students in higher...

  • Temporary Sso3

    4 days ago

    Greater Adelaide SA, Australia Department for Education, South Australia Full time

    **Position Descriptor**: Please note the salary amount may differ from that advertised. Salary is dependent upon your current employment status with the Department for Education, tenure and hours per week. The salary stated is based on an employee working 52 weeks per annum, full time equivalent. The successful applicant will be employed under the...

  • Graduate, Civil Engineer

    2 days ago

    Adelaide SA, Australia ADELAIDE SA Full time $60,000 - $80,000 per year

    Date: 28 Sept 2025Location: Adelaide, SA, AU, 5000Company: City of AdelaideGain first-hand insight into how local councils serve the communityFull time, fixed term position until January 2028Commencing at $79, % superannuationAbout the OpportunityThis is more than just a graduate-level role, it's a chance to put your civil engineering skills into action on...

  • Temporary Sso2

    4 days ago

    Greater Adelaide SA, Australia Department for Education, South Australia Full time

    **Position Descriptor**: Please note the salary amount may differ from that advertised. Salary is dependent upon your current employment status with the Department for Education, tenure and hours per week. The salary stated is based on an employee working 52 weeks per annum, full time equivalent. The successful applicant will be employed under the...

  • Park Lands Planning Support Officer

    2 days ago

    Adelaide SA, Australia ADELAIDE SA Full time

    Date: 20 Oct 2025Location: Adelaide, SA, AU, 5000Company: City of AdelaideA position that helps shape the futurePart time 0.85FTE, permanent positionStarting from $86,558 (pro rata) + 12% superannuationAbout the OpportunityThe Park Lands Planning Support Officer plays a vital role in supporting the delivery of key initiatives that shape the future of...

  • Schl Serv Officer Level 1

    4 days ago

    Greater Adelaide SA, Australia Department for Education, South Australia Full time

    **Position Descriptor**: Please note the salary amount may differ from that advertised. Salary is dependent upon your current employment status with the Department for Education, tenure and hours per week. The salary stated is based on an employee working 52 weeks per annum, full time equivalent. The successful applicant will be employed under the...

  • Ongoing Teacher

    4 days ago

    Greater Adelaide SA, Australia Department for Education, South Australia Full time

    **Position Descriptor**: Adelaide Botanic High School is an innovative and future-focused learning environment situated in the heart of the Adelaide CBD. Our unique location, architectural design, strategic direction, curriculum, and advanced technologies require highly skilled educators who are innovative and future-oriented, ready to thrive in a dynamic...

  • Venue Hiring Manager

    2 weeks ago

    Greater Adelaide SA, Australia Adelaide Venue Management (AVM) Full time

    Do you want to work at the Adelaide Entertainment Centre - Yes Please! - Imagine being involved and working major events! **The Organisation** Adelaide Venue Management Corporation (AVM) operates three of Adelaide’s most iconic and commercially successful event venues - the Adelaide Convention Centre (ACC), Adelaide Entertainment Centre (AEC) and Coopers...