Food and Beverage Attendant – Radii Restaurant

1 week ago

Melbourne, Victoria, Australia Park Hyatt Full time $40,000 - $60,000 per year
Organization- Park Hyatt MelbourneSummaryCare Connects Us

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

  • Leading global hotel brand with career advancement opportunities
  • Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
  • Complimentary duty meals whilst on shift
  • Discounted food & beverage and park club health & day spa treatments
  • Discounted onsite car parking
  • Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
  • Generous paid time off and holiday policies including paid parental leave and wellbeing leave
  • 10% discount with NIB Health insurance
About The Role

Some of the responsibilities include:

  • To seat, present menus, take orders, serve food and beverage to guests according to the established sequence and procedures.
  • To be fully conversant with all services and facilities offered by hotel.
  • To have a thorough understanding and knowledge of all food and beverage items on the menu and ability to recommend food and beverage combinations and up sell alternatives.
  • To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors
  • To deliver the brand promise and provide exceptional guest service at all times.
  • Assist the Manager in identifying training needs
Qualifications
  • Previous food and beverage experience in a Hotel or a similar fast-paced environment
  • A current Victorian Responsible Service of Alcohol (RSA) certificate
  • Excellent food and wine knowledge
  • Exceptional interpersonal ,communication and time management skills
  • Superior customer service skills along with the capability of working both autonomously and as part of a team
  • Ability to problem solve and thrive in a fast-paced environment
  • The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
  • The flexibility to work on a rotating roster, including weekends and public holidays

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