Service Advisor

6 days ago

Artarmon, New South Wales, Australia Peter Warren Automotive Full time $60,000 - $80,000 per year

Join North Shore Ford, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

We are looking for an experienced, motivated and enthusiastic Service Advisor, to join the team at Ford North Shore. As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

Responsibilities:

  • Act as the first point of contact, you will take care of the customer's needs ensuring their vehicle is serviced in a timely manner
  • Liaising with the workshop and parts departments
  • Meeting and exceeding manufacturers CSI targets
  • Ensuring the customers are given the best possible customer service experience
  • Quote up repair jobs and liaise with customers

Requirements for the role:

  • Experience in a similar role within a retail automotive service department
  • Excellent communication, numeracy and customer service skills
  • Sound Automotive technical knowledge
  • Knowledge of ERA-Power DMS preferred but not essential
  • Punctual and reliable
  • Current driver's licence
  • Be able to work in a team environment
  • Demonstrate attention to detail

Benefits:

  • Embrace development and mentoring from your team, fostering personal and professional growth
  • Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
  • Exclusive discounts on vehicles, parts and servicing
  • Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
  • Lifestyle discounts, including Gym memberships and retail discounts
  • Paid parental leave to support you and your family

If you think this role is right for you, please apply today by taking the time to complete our online application.

  • Automotive Service Advisor

    2 weeks ago

    Artarmon, New South Wales, Australia Scotts Motors Artarmon Pty Ltd Full time $70,000 - $80,000 per year

    Scotts Automotive Group, North Shore Honda Artarmon NSW service department currently holds an opportunity for a driven and enthusiastic Service Advisor to join our team.Reporting to the aftersales manager, the successful candidate is expected to uphold high ethical standards as well as strong customer service skill. This is a perfect opportunity for an...

  • Customer Engagement Advisor

    1 week ago

    Artarmon, New South Wales, Australia Bayside Group Full time $60,000 - $80,000 per year

    Customer Engagement AdvisorOur client, Polestar Australia, is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.Focusing on delivering exceptional customer service across multiple communication channels, including phone,...

  • Customer Engagement Advisor

    9 hours ago

    Artarmon, New South Wales, Australia Bayside Group Full time $60,000 - $90,000 per year

    Customer Engagement AdvisorOur client, Polestar Australia, is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.Focusing on delivering exceptional customer service across multiple communication channels, including phone,...

  • Team Leader

    2 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time $80,000 - $120,000 per year

    Our client, Polestar Australia, is fast becoming a guiding light in the transformation of the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Team Leader for their high performing customer experience team.As Team Leader, Customer Care, you will lead a team of Customer Engagement Advisors at their Artarmon head office,...

  • Sales Consultant

    2 weeks ago

    Artarmon, New South Wales, Australia Inchcape Australasia Full time $60,000 - $80,000 per year

    Our StoryAt Inchcape, we are a global leader in automotive distribution and retail, representing some of the world's most iconic vehicle brands. Our commitment to excellence ensures that we deliver outstanding customer experiences and operational efficiency across our supply chain.About the RoleReporting to the Customer Experience Manager and based at our...

  • Service Advisor

    1 week ago

    Artarmon, Australia Alto Group Full time

    Service Advisor - Volkswagen North Shore 110K+ OTEAlto Group Artarmon, Sydney NSW, Australia Full-time OTE 110k+ **About the role** This is a fantastic opportunity to join the Volkswagen team at Alto Group's North Shore location as a Service Advisor. In this full-time role, you will play a crucial part in delivering exceptional customer service and...

  • Service Advisor

    15 hours ago

    Artarmon, Australia North Shore Automotive Full time

    **Mercedes-Benz North Shore** is part of the Peter Warren Group, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Service Advisor

    2 days ago

    Artarmon, Australia North Shore Automotive Full time

    **Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art Service Centre at Artarmon have been looking after the needs of our customers on...

  • Service Advisor

    2 weeks ago

    Artarmon, Australia Peter Warren Automotive Holdings Full time

    **Peter Warren Mercedes-Benz** is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Service Advisor

    2 weeks ago

    Artarmon, Australia Peter Warren Automotive Holdings Full time

    **Peter Warren Mercedes-Benz** is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Service Advisor

    2 weeks ago

    Artarmon, Australia North Shore Automotive Full time

    **Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art Service Centre at Artarmon have been looking after the needs of our customers on...

  • HR Advisor

    1 week ago

    Artarmon, Australia Alliance SI Full time

    **About Us**: **Alliance SI **is a fast-growing company with big goals. What started over 45 years ago as a bunch of people passionate about electrical cabling, has grown to become one of Australia's leading electrical and telecommunications infrastructure providers - and that passion has grown with us. We have built capabilities and gained certifications to...

  • Trainee Service Advisor

    4 days ago

    Artarmon, Australia North Shore Automotive Full time

    **Mercedes-Benz North Shore** is part of the Peter Warren Group, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Concierge / Driver - Mercedes-benz

    2 weeks ago

    Artarmon, Australia North Shore Automotive Full time

    **Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art Service Centre at Artarmon have been looking after the needs of our customers on...

  • Concierge / Driver

    15 hours ago

    Artarmon, Australia North Shore Automotive Full time

    **Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art Service Centre at Artarmon have been looking after the needs of our customers on...