national technical manager

DAVINES AND PURE NATIONAL EDUCATION MANAGER

We are seeking an experienced, commercially minded Education Manager to lead the strategic direction, development, and execution of education across our national network. This pivotal leadership role will drive technical excellence, brand advocacy, and sales performance by designing education that empowers our internal teams, customers, and salon partners.

As a key member of the leadership team, you will align education with core business objectives. Developing high-impact programs that not only elevate skills and product knowledge, but also influence purchasing decisions, strengthen customer loyalty, and drive revenue growth.

The ideal candidate brings a deep understanding of the professional hair industry, combined with leadership experience in technical education, strong commercial acumen, and a passion for team development.

About the Company

Proudly Australian-made and family-owned, Hairjamm has been shaping the professional haircare scene since 2000. From our Brisbane HQ, we create high-performance, planet-friendly products that empower stylists and salons across Australia and beyond. As the first zero-carbon haircare company in Australia, we're proof that great hair and great ethics can go hand in hand. Every formula we craft blends clean science, local organic ingredients, and a deep commitment to sustainability — because we believe beautiful hair should never come at the planet's expense.

About the Brands

Pure Colour — the clean, conscious colour system redefining salon creativity. Designed for professionals who want stunning, long-lasting results without compromise, Pure Colour combines organic ingredients, micro-pigment technology, and moisture-rich complexes to deliver vibrant, multi-dimensional colour that cares as it colours.

With options across permanent, demi, and creative colour ranges — all vegan, cruelty-free, and low-tox — Pure Colour makes it easy to achieve brilliant shine, true tone, and healthy hair with every service.

Pure performance. Pure conscience. Pure Colour.

Davines – Hairjamm is also the Australian distributor for the luxury Italian brand Davines.  Davines Professional Colour — where craftsmanship meets conscience in every shade.  Engineered for the true artist behind the chair, Davines delivers colour systems that are as responsible as they are radiant. Ammonia-free or low-impact where possible, with formulas rich in botanical antioxidants like carotenoids, melanin derived from plants, castor oil, and carnauba wax — these are designed to protect hair health while pushing creative boundaries.

For salons seeking colour lines that deliver performance and purpose, Davines Professional is where beauty, sustainability, and innovation converge.

Key Responsibilities

Strategic Leadership

• Define and lead the national education strategy, aligning all education initiatives with the company's commercial goals and brand positioning.
• Work closely with Sales, Marketing, and Product teams to ensure education supports key launches, customer engagement initiatives, and sales campaigns.
• Champion the role of education as a growth driver, identifying innovative ways to use training to increase product adoption, retention, and revenue.

Commercial Education Focus

• Develop customer-centric education programs that drive product sell-in and sell-through.
• Introduce advanced, tailored training options for key accounts to build deeper relationships and long-term partnerships.
• Monitor and report on ROI from education activities, including metrics such as sales uplift, customer satisfaction, and program effectiveness.

Team Leadership & Development

• Lead, mentor, and develop the national education team, creating a high-performance, values-led culture.
• Equip educators with the tools and skills to deliver impactful, engaging, and brand-aligned training that supports sales objectives.
• Drive a feedback-rich environment that encourages continuous improvement, innovation, and accountability.

Program Delivery & Operations

• Oversee the national education calendar and logistics, ensuring training aligns with product launches, sales priorities, and business development opportunities.
• Manage and optimise educational content across digital, in-salon, classroom, and event formats.
• Ensure consistency and excellence in training delivery across all regions and channels.

Technical Expertise & Support

• Be the go-to expert for technical and product-related queries, providing high-level support to internal teams and external partners.
• Partner with the Product Development and Marketing teams to develop training content that reflects brand tone, product innovation, and market trends.

Key Qualifications

• Proven experience in the professional hair industry, ideally in a senior education or commercial education leadership role.
• Strong commercial mindset with demonstrated success in using education to drive business outcomes—particularly sales growth, product engagement, and customer retention.
• Demonstrated leadership experience, with the ability to mentor, develop, and inspire teams nationally.
• Exceptional communication and presentation skills, capable of engaging with stakeholders at all levels.
• High-level proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); experience with digital learning platforms is a plus.
• Strategic thinker with strong organisational and project management skills.
• A passion for education, innovation, and contributing to the growth of both people and business.

Why Join Us?

• Be a key strategic leader in a respected and innovative brand within the hair industry.
• Shape the future of education in a business that values excellence, creativity, and commercial impact.
• Collaborate with a high-performing team in a supportive and ambitious environment.
• Competitive salary, bonus potential, and benefits package.
• Travel opportunities across Australia, with influence at a national level.

Ready to lead education that drives business growth?

Submit your resume and cover letter to  or direct through seek and show us how you'll take education to the next level—for our people, our partners, and our brand.