Analytics Manager

2 weeks ago

Sydney, New South Wales, Australia Outsized Full time $120,000 - $150,000 per year

Project Overview

A major Australian financial institution is seeking an experienced
Analytics Manager
to join its Everyday Products Crew within the Retail Banking Services division. This role will support the delivery of actionable insights that drive innovation, customer value, and continuous improvement across a portfolio that includes Transaction Accounts, Retail Payments, Debit Cards, and Foreign Exchange.

Based in
Sydney
with a
hybrid working model
, this
12-month engagement
offers the opportunity to work within a forward-thinking analytics team that partners closely with Product, Marketing, Digital, and Technology to shape strategy and improve customer experiences.

Key Responsibilities

  • Deliver end-to-end
    insights and analytics
    to support customer-focused initiatives and regulatory communication campaigns.
  • Leverage
    SQL and Tableau
    to analyse, visualise, and present findings that drive business decisions.
  • Solve complex business problems through structured analysis and a creative, data-driven mindset.
  • Collaborate with cross-functional teams to translate data into practical recommendations.
  • Share knowledge and uplift analytical capability across the team.
  • Monitor data trends and emerging technologies to improve processes and techniques.
  • Operate with agility and adaptability in a fast-paced, evolving environment.

Your Background

Essential:

  • Proven experience in
    data analytics, insights, business intelligence, or modelling
    .
  • Advanced SQL skills
    and working knowledge of
    Tableau
    .
  • Strong problem-solving abilities with structured, analytical thinking.
  • Experience delivering high-quality outputs in
    collaborative, cross-functional teams
    .
  • Effective
    communication and stakeholder engagement
    skills.
  • Ability to manage multiple tasks and ensure timely project delivery.
  • Business acumen and a passion for using data to enhance customer outcomes.
  • Enthusiastic and self-motivated, with a continuous improvement mindset.

Desirable:

  • Familiarity with
    regulatory communications
    or customer communication strategies.
  • Exposure to
    banking or financial services
    .
  • Tertiary qualifications in analytics, data science, business, or related disciplines.
  • Awareness of trends in
    data analytics, data science, and emerging technologies
    .

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