Senior Claims Consultant

7 days ago

Leederville, Western Australia Marsh Full time $104,000 - $130,878 per year

We are seeking a talented individual to join our Public Sector team at Marsh McLennan. This role will be based in Perth. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Triage all new claims received daily and distribute them according to established processes and protocols
  • Undertake technical claims administration including gathering information, claim investigation and determination, drafting correspondence, instructing and managing external legal providers when necessary, calculating settlements and processing payments with the support of the General Claims Manager
  • Appearing on behalf of local governments in minor case claims when necessary
  • Identify and pursue opportunities for risk advice and timely claim resolution to achieve effective financial outcomes
  • Build and maintain strong relationships with internal stakeholders and provide onsite client servicing as required

What you need to have:

  • Confident communication and professional interpersonal skills
  • Experience in claims consulting or related claims management roles
  • Ability to work effectively within a team environment
  • Skills in data analysis and claims management
  • Advocacy and negotiating skills

What makes you stand out:

  • Familiarity with claims management and reporting systems
  • Ability to deliver client service results and recommendations onsite
  • A legal background/training would be advantageous

Why join our team:

  • Hybrid working model supporting work-life balance
  • Opportunity to work with a leading public sector insurance portfolio
  • Collaborative and supportive team environment
  • Professional development and career growth opportunities

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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