Australia - People and Culture Business Partner

The Company

Greyhound Australia is Australia's only national coach company and has proudly connected Australians for over 110 years.

In 2023, we entered an exciting new chapter with the Entrada Travel Group acquiring us, expanding our reach and travel/tourism operations across Australia and New Zealand. We're focused on the future, and we're proud to be ambassadors of the beautiful country we share and explore every day.

Now is a really great time to join our growing organisation

The Role: People & Culture Business Partner

You will be a key contributor in a small, close-knit People & Culture team — reporting to the People & Culture Manager and working alongside a People & Culture Advisor. This role offers a balance of strategic and operational HR work and plays a critical role in connecting management with our remote and diverse workforce.

Your ability to juggle competing priorities, build rapport and quickly immerse yourself in the business will be essential to your success.

This role has flexibility to work from home two days per week, onsite parking, monthly BBQs and discounted travel.

Key Responsibilities Snapshot

Managerial Coaching & Support

• Provide practical coaching and support to managers and supervisors to enhance leadership and people management capability.
• Act as an escalation point for significant or complex HR matters.
• Provide expert advice on Enterprise Bargaining Agreement (EBA) compliance and industrial relations (IR).

Employee Engagement, Reward & Recognition

• Assist with the implementation of Greyhound's Reward, Recognition & Engagement strategy.
• Regularly engage with remote employees to foster connection and belonging.
• Lead initiatives like the Values Champion Program, recognising employees who demonstrate our culture and values.
• Own and deliver the People & Culture communication strategy across the business.

Recruitment & Retention

• Partner with leaders to recruit values-aligned, best-fit candidates for key roles.
• Implement and promote our employee retention strategy to reduce turnover.

Reporting & HR Metrics

• Contribute to monthly board reporting.
• Analyse HR data and trends to inform people strategies and ensure compliance.
• Conduct and interpret reviews of Greyhound's EBA to maintain alignment with IR standards.

Learning, Development & Training

• Develop and manage content in Greyhound's Learning Management System (LMS).
• Design and deliver internal training sessions and workshops.
• Identify skills gaps and future workforce needs via performance review and planning conversations.

Policy Development

• Contribute to the development, review and communication of HR policies that align with legislative and organisational requirements.

Employment Hero Implementation

• Support the successful implementation of Employment Hero, our new HRIS, including process setup, data integrity, and training.

Experience Required

• Tertiary qualifications in Human Resources or a related field, and/or a minimum of 5+ years' experience in a Human Resources generalist role.
• Proven experience across all facets of HR including industrial relations, employee relations, performance management, termination risks, National Employment Standards, and the Fair Work Act.
• Proven ability to conduct complex workplace investigations with fairness, confidentiality, and professionalism.
• Experience analysing HR data and presenting reports that inform people strategy and operational decisions.
• Exceptional ability to build trusted relationships and influence stakeholders at all levels of the organisation.
• Strong interpersonal, coaching, and negotiation skills.
• Demonstrated initiative, sound judgement, and a pragmatic problem-solving mindset.
• Strong attention to detail and commitment to follow-through.

Desirable Experience

• Experience within the transport, logistics, or related blue-collar industries.
• Experience coordinating and guiding managers through performance and disciplinary discussions to drive accountability and positive outcomes
• Experience working with HRIS platforms, particularly Employment Hero.
• Experience designing or leading employee engagement, reward and recognition, or culture programs in dispersed workforces.
• Familiarity with learning management systems (LMS) and experience in designing or delivering training content.
• Experience in building HR capability among front-line leaders and middle managers.

Our values mean a lot to us and the People and Culture Business Partner is expected to demonstrate and promote Greyhound Australia's values at all time;

• Be Safe
• Delight our Customers
• Be Empowered
• Enjoy What You Do
• Be Accountable
• Let's Collaborate

If you would like to join Greyhound Australia during this exciting time, please apply now.