Venue Manager

1 week ago

Melbourne, Victoria, Australia Ghanem Group Full time $80,000 - $120,000 per year
Who We Are

Byblós Bar & Restaurant Melbourne is where timeless Lebanese & Mediterranean flavours meet modern luxury. Nestled on the Yarra River at the fringe of the Melbourne CBD, we offer riverside dining, premium drinks, and elevated event experiences. As one of Ghanem Group's signature venues, we are renowned for lush design, inventive cuisine, and unforgettable hospitality.

Opportunity

We are seeking a highly capable Venue Manager to lead the team at Byblos Melbourne. This role is central to delivering our brand promise: imaginative cuisine, exceptional service, and luxurious ambience. You'll partner with the Executive Team to shape all guest touchpoints—from restaurant and bar service to events and kitchen operations. lead this venue into an exciting new chapter of the relaunch to come Byblos 2.0

Key Responsibilities Skills & Qualifications

As Venue Manager at Byblos Melbourne, you will:

  • Lead, build & support your team

    Oversee recruitment, training, rostering and performance management to foster a high-performing, guest-centric team.
  • Deliver service excellence

    Maintain and elevate service standards throughout restaurant, bar, and events. Coach staff to consistently surpass guest expectations.
  • Operations & inventory control

    Manage POS systems, stock control, ordering, cost monitoring, and ensure operational efficiencies to meet financial targets.
  • Collaborate on food & beverage

    Work closely with kitchen and beverage leads to shape menus and drink lists that align with Byblos' Lebanese-Mediterranean identity and business revenue goals.
  • Events & functions oversight

    Oversee events from conception to execution in our Dining Room, Riverside Terrace, Harem Lounge, Phoenician Alcove and other spaces. Ensure every function is seamless, memorable, and profitable.
  • Sales & marketing strategies

    Drive promotions, strategic partnerships, guest retention programs, and seasonal initiatives to grow traffic and revenue.
  • Compliance & safety leadership

    Ensure all health, safety, licensing and compliance standards are met. Maintain clean, secure, and safe premises for guests and staff
Skills & Qualifications
  • Experience: At least 2 years in a similar role (restaurant/bar/events) with high volumes and upscale expectations.
  • Leadership: Strong ability to motivate, mentor, and lead by example; confident decision-making under pressure, coaching and empowering your team.
  • Operational excellence: Proficient in POS, inventory management, scheduling/rostering tools; solid financial acumen.
  • Communication: Exceptional interpersonal skills, able to liaise with guests, staff, suppliers, and the executive leadership.
  • Guest focus: A passion for hospitality; committed to delivering a memorable guest experience in every service.
  • Professionalism: Integrity, attention to detail, and ability to maintain standards in luxury hospitality.
  • Eligibility: Must have full working rights in Australia.
Benefits
  • Competitive remuneration: A generous base salary plus superannuation.
  • Perks & discounts: Enjoy exclusive discounts at our venues, enhancing your lifestyle.
  • Career progression: Opportunities for professional development across Ghanem Group's venues.
  • Location advantage: Working at one of Melbourne's most scenic riverside venues with strong brand identity.

If you're a driven, hands-on hospitality professional ready to lead in a refined, vibrant venue, we'd love to hear from you.

Join us at Byblos Melbourne and help us continue delivering elevated Lebanese dining and luxury riverside hospitality.

Please note: Applicants must have full working rights in Australia to be considered.

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