Contact Center Business Analyst

12 hours ago

Sydney New South Wales Australia XPT Software Australia Pty Full time $80,000 - $120,000 per year

Job Description:Mandatory SkillsBusiness Analyst with 7+ years experienceUnderstanding of the Contact Center domainExperience in Contact Center nice CxOne ResponsibilitiesGather requirements & create Functional Specification Document Should liaison with the Senior management &business stakeholders About XPT: • XPT Software Australia PTY Ltd, incorporated in 2016, is a Software services company catering to a vast variety of clients across Australia in Banking, Insurance, Telecom, Mining and Manufacturing etc domains.• We have 90+ technocrats in Australia working at our client project locations at Melbourne, Sydney, Brisbane, Perth, Adelaide etc.• We engage with our clients for their IT services, R&D, Staff augmentation and Permanent hiring needs for Australia• XPT Software Australia is part of group companies which has global presence across India (Bengaluru, Chandigarh), Europe ( Berlin, Sweden, Poland)• We have served 100+ clients globally fulfilling their onsite -offshore needs through local hiring or sponsored work visas• With our strengths and capabilities, we aspire to support GLOBAL OEMs, Tier 1, Tier 2 companies in Automotive, Aerospace, BFSI, Consumer/Healthcare and Telecom space• Visit below link to see more opportunities with us ;\/span> ​

  • Technical Business Analyst x 3

    1 week ago

    Macquarie Park, New South Wales, Australia Peoplebank Full time $80,000 - $120,000 per year

    6-to-12-month contract + extensionsAustralian Citizens (federal government)Contact Center focusAbout the RoleWe are seeking aTechnical Business Analystwith a strong background in documentation and a passion for driving clarity and precision across technical and business domains. The ideal candidate will have previous experience working in or withcontact...

  • Senior Financial Analyst, Data Center Finance

    12 hours ago

    Sydney, New South Wales, AUS, Australia Amazon Full time $150,000 - $200,000 per year

    Amazon is a fast paced, dynamic, high-tech Company based in Seattle, with offices and employees around the globe. Amazon has a history and tradition of leading the world in Web-related technologies and services. The Harris Poll recently found Amazon to be the most trusted company in the United States, with products and services ranked over Apple and Google....

  • Contact Center Transformation Lead

    4 days ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time $120,000 - $180,000 per year

    Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in...

  • Security Operations Center Analyst

    1 week ago

    Sydney, New South Wales, Australia ITbility Full time $60,000 - $120,000 per year

    SOC Monitoring & Incident Response AnalystSydneyContract - 3 + MonthsOur client inSydneyis looking for SOC Monitoring & Incident Response Analyst this is aContract for 3 + Monthsrole. Please email me at for more information.Experience: Minimum of 3 years of hands-on experience working in a Security Operations Center (SOC) environment, with a strong focus on...

  • Business Analyst

    1 week ago

    Macquarie Park, New South Wales, Australia FinXL IT Professional Services Full time $80,000 - $120,000 per year

    FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.FinXL is seeking a Business Analyst to join our consulting team and be...

  • Senior Business Analyst

    9 hours ago

    Sydney, New South Wales, , Australia LVT People Full time $80,000 - $120,000 per year

    We are looking for an experienced Senior Agile / Digital Business Analyst for a leading IT consulting client in Sydney. Our client is a dynamic and growing consulting firm with a focus on delivering innovative digital solutions to leading banks, ASX -listed companies, and government agencies. Thisis a dual role that combines client delivery and internal...

  • Junior Business Analyst

    2 days ago

    Sydney, New South Wales, , Australia LVT People Full time $60,000 - $90,000 per year

    The Opportunity: LVT People islooking for a Junior Business Analyst with expertise in creating and managing User Stories for our enterprise and government clients. As a Junior Business Analyst, you will play a crucial role in bridging the gap between the business stakeholders and the development team by translating business requirements into clear and...

  • Business Analyst Graduate

    13 hours ago

    Chatswood, New South Wales , Australia StewartBrown Full time $60,000 - $80,000 per year

    About StewartBrownStewartBrown is a chartered accountancy firm that prides themselves on a strong ethical focus, dealing largely with Not-for-Profits and charities. With over 80 years of experience and one of the top accounting firms in Australia (AFR 2019), we are a leading provider of accounting, audit, and financial advisory services, delivering service...

  • Business Analyst

    2 weeks ago

    Drummoyne, New South Wales, Australia City of Canada Bay Council Full time $98,190 - $112,919 per year

    Permanent, Full Time 38 hours per weekBe Part of an Inclusive and Collaborative Environment$98,190 to $112,919 plus superThe City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council's values underpin how we operate:...

  • Business Analyst

    14 hours ago

    Sydney, New South Wales, , Australia XPT Software Australia Pty Full time $100,000 - $150,000 per year

    Detailed Job Description : · Elicit and Analyze Business Requirements· Develop Business Process Models· Translate Business Requirements into TechnicalSpecifications:· Conduct Business Process Analysis· Support System Implementation and Testing· Familiarity with ECM & BPM tool· Collaborate with stakeholders to gather anddocument business requirements...