Business Analyst

• Permanent, Full Time 38 hours per week
• Be Part of an Inclusive and Collaborative Environment
• $98,190 to $112,919 plus super

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council's values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

About the role

The Business Analyst is responsible for analysing, documenting, and evaluating business needs, processes, and systems to identify opportunities for improvement and support informed decision-making within the local government organisation. This role serves as a key link between business requirements and IT solutions, ensuring that technology initiatives align with organisational objectives. By driving process optimisation and delivering effective solutions, the Business Analyst contributes directly to increased efficiency and the achievement of strategic goals.

Key Accountabilities:

• Work with stakeholders to understand and document business needs, including customer journeys, processes, and workflows.
• Review current systems, processes, and data to find gaps and areas for improvement.
• Create clear business and functional requirements to support IT solution design and development.
• Collaborate with IT teams to turn business needs into technical solutions.
• Run workshops, interviews, and meetings to gather input and align on requirements.
• Analyse data to find trends and insights that support decision-making.
• Help with user acceptance testing to make sure solutions meet business needs and are easy to use.
• Suggest ways to improve, automate, or streamline business processes.
• Support project teams to deliver IT projects on time and successfully.
• Keep up with industry trends and new technologies to spot potential improvements.

About the person

The preferred candidate will demonstrate:

• Experience working as a Business Analyst or in a similar role within a complex organisation.
• Strong skills in analysing data and turning it into practical insights.
• Able to gather and document requirements using the right tools and methods.
• Basic understanding of project management approaches.
• Understanding of business processes and how to map workflows.
• Experience using business analysis tools and software.
• Understanding of local government operations and regulations is advantageous.

What's on offer

The City of Canada Bay also offers excellent employee benefits which include:

• Rostered Days Off (participation in a 9-day fortnight scheme)
• A range of flexible work arrangements including hybrid work from home arrangements
• 18 weeks paid parental leave
• A supportive, energetic, and passionate team
• Continuous training, support, and leadership development
• Health and Wellbeing programs (Pilates classes, Fitness Passport, Flu vaccinations, and much, much more)

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description here, alternatively for a confidential discussion please contact Jacky Tse on or email

Please click the below link to learn more about working at City of Canada Bay Council.

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How to apply

Candidates MUST apply online by completing the form below. Applications close 11:30pm, 16 October 2025 and will not be accepted through any other medium.

If you have any accessibility requirements, please feel free to contact Grace Aberin on or email to discuss.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace.

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, and other diversity groups.

Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks.