Bay Hosts

2 weeks ago

Gold Coast, Queensland, Australia Village Roadshow Full time $60,000 - $90,000 per year
Full Time - $24.10 p/h (Mon-Sat) $36.15 p/h (Sun) Topgolf Gold Coast

We are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage candidates of all backgrounds, abilities, and experiences to apply.

We believe in the unlimited Power of Play

Let the good times roll You have a passion for people and are a bit of a mind-reader when it comes to knowing just how to take the Player experience to the next level. Our Bay Hosts care for our Players in the hitting bays by expertly guiding menu and game choices and anticipating needs to ensure our Players can focus on fun, and our Bartenders who knows their craft and enjoys connecting with people. You'll help our Players mix it up and make their experience unique whether they're celebrating a special event or dropping in to play.

Perks & Benefits

  • Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
  • FREE or 50% off bay hire
  • 50% off food and non-alcoholic beverages
  • 20% off apparel and retail items
  • Discounted bay hire for group events
  • Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet'n'Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
  • Earn FREE theme park passes for family and friends
  • Receive discounts at over 65 major retailers through our Village Employee Benefits App
  • Reward and recognition incentives and prizes
  • Exclusive and unique team member events and awards
  • Flexible scheduling
  • Opportunity for professional development and internal training – we strive to grow our talent
Key Responsibilities
  • Greet every guest immediately in a friendly and approachable manner
  • Assist them in understanding and enjoying our game - including the safety rules
  • Offer food and beverage
  • Protect our Guests and community by observing the rules of responsible service of alcohol
  • Ensure the bays are clean and ready for our Guests
  • Be efficient in handling cash
  • Offer optimum guest service – create "Moments that Matter"
  • Take pride in serving our food and beverages according to Topgolf standards
  • Suggest premium menu items to enhance the Guest's experience and maximise sales
Key Qualifications
  • Previous food and beverage experience
  • Must have Responsible Service of Alcohol Certificate
  • Availability to work a variety of shifts, including evenings, weekends and holidays
  • Energy and enthusiasm
  • Excellent communication, time management and organisation skills
  • Ability to work in a fast-paced environment
  • Ability to work in extreme weather conditions for extended periods of time
  • Physically fit to lift, bend and stand for long periods of time, manoeuvring up and down stairs

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