Club Executive Manager

The University of Hong Kong

Apply now
Ref.:
533330

Work type:
Full-time

Department:
Senior Common Room

Categories:
Executive / Technical / Support

Hong Kong

Applications are invited for the appointment as
Club Executive Manager (at the rank of Administrative Assistant II) in the Senior Common Room (SCR)
(Ref.:

The Senior Common Room (SCR), under the administration of the University Campus Services Office (CSO), is seeking a high calibre individual to join the team as Club Executive Manager. The CSO is a newly established unit to unify the management of various service entities, including catering services, on-campus business outlets, senior staff club, postgraduate residences, and future operations of guest accommodations and staff quarters. The aims are fostering a service-oriented culture, improving operational efficiency, and ensure the long-term financial sustainability of these units by taking a more dynamic business approach.

Role Summary
The appointee will oversee the supporting functions of a senior staff club that serves senior members of The University of Hong Kong including faculties, academics, senior staff, research postgraduates, and their respective guests. Apart from the provision of regular catering services, the staff club is also destinations for various official activities and events such as banquets, guest receptions, seminar, meetings and alike for its members and guests. The main roles of the appointee will be:

• Hands-on, business-savvy manager for a senior staff club in The University of Hong Kong
• Own the club P&L, membership, and operations with a strong focus in F&B/catering, membership loyalty management and stakeholders liaison
• Lead the Club Executive Team; report to the University's authorized representatives and the Club Executive Committee
• Act as primary contact for members, faculties, and key stakeholders

Detailed Responsibilities

• Club Operations: Lead the club executive team to manage club operations including services, housekeeping, maintenance and marketing of the club and its related operations; liaise with the club operation team to deliver consistent members-oriented service; drive and achieve revenue target
• Membership: Manage lifecycle for 2,000+ members (applications, renewals, resignations, data, billing); build strong relationship with existing and potential club members, lead retention/acquisition, loyalty benefits, communications; handle service standards and complaint resolution
• F&B and catering: Partner with catering/events leads on costing, pricing, margins, event packages, promotions; review outlet/banquet KPIs and feedback; support event sales with costing, profitability analyses, and post-event reviews
• Management reporting: Own P&L across membership, F&B, events, and ancillary services; manage cash flow, month-end closing, budgets, forecasts, and long-range plans; produce timely reports/dashboards; analyze variances and outlet performance; support capex cases and ROI; ensure compliance and internal controls; liaise with auditors
• Governance and administration: Coordinate Club Executive Committee meetings and AGM (schedule, agenda, materials, minutes, action tracking); maintain statutory/club records; support licensing and inspections; ensure compliance with F&B, liquor, and health/safety regulations
• Leadership and systems: Lead and coach the Club Executive Team
• Other tasks as assigned by the Director (the University's authorized representatives)

Qualities And Qualifications

• Bachelor's degree in Business Administration, Accounting, Hospitality Management, or related disciplines; a higher degree is preferred;
• 6–10 years of solid experience in managing a high-quality clubhouse with exclusive membership, tertiary institution, hotels, or leading hospitality groups; having experience in catering/banquet costing is a plus;
• Proven P&L ownership and profitability improvement for F&B/club operations is a plus;
• Strong budgeting, forecasting, variance analysis, and management accounting skills and knowledge;
• Excellent stakeholder management and communication; fluent in English, Cantonese, and Putonghua;
• Strategic, hands-on leader who coaches teams and upholds service excellence, strong market awareness;
• Willing to work in the evenings/weekends for events and peak periods; may involve occasional off-campus or outside normal office hours work.

What We Offer
The appointment will be made on a fixed-term full-time contract for two years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. The appointment will attract a contract-end gratuity and University contribution to a retirement benefits scheme, totaling up to 10% of basic salary.

How To Apply
The University only accepts online applications for the above post. Applicants should apply online and upload an up-to-date CV.  Review of applications will commence as soon as possible and continue until
November 7, 2025
, or until the post is filled, whichever is earlier.

Advertised:
Oct 17, 2025 (HK Time)

Applications close:
Nov 7, 2025 (HK Time)

Back to search results Apply now

Whatsapp Facebook LinkedIn Email App

Send me jobs like these

We will email you new jobs that match this search.

Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.

The email address was invalid, please check for errors.

You must agree to the privacy statement

Subscribe Recaptcha

Privacy agreement

Search results

Ref. Posting Title Department Closing Date Club Executive Manager (at the rank of Administrative Assistant II) Senior Common Room Nov 7, 2025

Featured jobs

• Provost and Deputy Vice-Chancellor

Director of the Development & Alumni Affairs Office
Director of Communications and Public Affairs
HKU Global Professoriate Recruitment Campaign
Post-doctoral Fellowships and Research Assistant Professorships
Current opportunities

Ref. Posting Title Department Closing Date Club Executive Manager (at the rank of Administrative Assistant II) Senior Common Room Nov 7, 2025

Powered by PageUp