Duty Manager

Aqualink Box Hill and Aqualink Nunawading are seeking Casual Duty Managers to join the existing team

• $41.33 per hour (includes casual loading)
• Multiple Casual Opportunities
• Supportive Team

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

• Excellent Customer Experience and Service Delivery
• Great Organisational Culture
• Innovation and Continuous Improvement
• Good Governance and Integrity
• Long Term Financial Sustainability

The role:

The position will contribute to the operation of a multi-faceted leisure facility through the provision of supervisory duties to ensure a high level of patron safety and supervision.   

About you:

Thorough understanding of the processes and procedures used within a leisure facility.

• Excellent oral and written communication skills to enable positive interaction with and gain cooperation and assistance from patrons and other employees.
• Ability to provide direction, leadership and on the job training and assist other employees in their duties where required, including assisting in the development and monitoring of staff training and personal development through on-shift coaching and support.
• Understanding of pool plant operations.
• Ability to multi task and deal with competing demands and definitive time lines for task completion

Required Qualifications:

• Pool Lifeguard Certificate
• Working With Children Check (employee)
• Provide First Aid HLTAID003
• Course in First Aid Management of Anaphylaxis
• Course in the Management of Asthma Risks and Emergencies in the Workplace  

Desirable Qualifications:

• Aquatic Technical Operators 

In return, we will offer:

The ability to make a difference - Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse.  Every day you really will see how the work you're involved in benefits the diverse community.

Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

Career opportunities – engaging work and the opportunity to apply your skills and experience.

Transformation  - We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

Further Information

Further information is available from Clancy Phillips or Jamie Davidson via email   . Applications must provide resume, cover letter and address the key selection criteria contained in the position description.  Applications close 8 September 2025.

Come and join the transformation

Download the Position Description:

Duty Manager 

City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all.

Whitehorse City Council is committed to being a child safe organisation.  We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.

ABOUT US

The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne's largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals

At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyone to become the best they can be in the workplace. Benefits of working with us include:

• A welcoming and supportive working environment 
• Great opportunities for training and to build a long-term career within Whitehorse or the local government sector.
• Extensive employee health and wellbeing programs including flexible working arrangements
• Salary sacrifice options for gym / swim memberships, childcare and superannuation; and access to novated vehicle leases.
• Competitive terms and conditions of employment 
• Ample onsite parking at most facilities with ready access to public transport 
• Active Social Club with a calendar of events through the year

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