Account Executive

Job title
: Account Executive – Grocery

Industry
: Retail

Location:
Sydney

Role type
: Full-time

Experience
: Mid-Senior level

Job Summary:
We're looking for an Account Executive to support our National Account Managers in driving growth across retailers. This role is pivotal in managing day-to-day account activities, ensuring operational excellence, and contributing to promotional and category initiatives. You'll also take ownership of claims administration and oversee the implementation of promotional programs (TPM)

Skills:

• Strong organizational and administrative skills
• Analytical ability to interpret data and provide actionable insights
• Proficiency in Excel, CRM tools, and TPM systems
• Excellent communication and stakeholder management skills
• Ability to work cross-functionally and manage multiple priorities

Key Responsibilities:

• Support the National Account Manager in executing annual business plans for the account.
• Assist in building and maintaining strong relationships with buyers/category managers, and replenishment teams to ensure alignment on category strategies and growth initiatives.
• Coordinate day-to-day account activities, ensuring timely follow-up on actions and deliverables. Administration managing daily orders through IBS, Claims and promotional program implementation through TPM
• Support achievement of sales targets across all categories within the account.
• Monitor promotional performance and provide insights to improve future activations.
• Contribute to online activation plans and ensure alignment with retailer digital strategies.
• Assist in preparing for category range reviews and promotional planning.
• Gather and analyze insights to recommend tailored product assortments and pricing strategies. As directed by the NAM
• Maintain accurate forecast inputs and collaborate with replenishment teams to ensure demand plans meet accuracy and bias KPI targets.
• Load and reconcile trade investments as required, ensuring timely and accurate data entry , and ownership of the Claims process
• Prepare and update account performance reports—including scan data, OBSL, and DIFOT—while supporting the NAM and utilizing customer platforms such as Partner Hub, portals, and Quantium
• Provide timely reporting and updates to internal teams on customer trends and initiatives.
• Resolve operational issues at the account level in collaboration with Supply, Customer Service, and Field teams.
• Ensure alignment on promotional calendars, demand planning, and customer programs.
• Maintain compliance with company and retailer requirements, ensuring accurate documentation and adherence to audit standards.

Qualifications:

• Bachelor's degree in Business, Marketing, or related field
• 1–2 years' experience in account support or administration within retail or FMCG
• Familiarity with retailer portals and forecasting tools preferred

About You:

• Highly organised with strong attention to detail and accuracy
• Skilled at building and maintaining relationships with internal and external stakeholders
• Comfortable managing multiple priorities in a fast-paced retail environment
• Analytical mindset with the ability to interpret data and provide actionable insights
• Proficient in Excel, CRM tools, and retailer platforms (e.g., Quantium, Partner Hub)
• Strong communication skills and ability to collaborate cross-functionally
• Proactive, adaptable, and solution-oriented when resolving operational challenges

Where You'll Work
You'll be based in our Kingsgrove office, with a planned relocation to a new Sydney CBD workspace in early 2026. This move reflects the evolution of our business - modern, connected, and designed to bring our teams closer together.

Why Join Us?
At McPherson's, we're passionate about delivering quality products and building strong partnerships. You'll join a collaborative team, have the autonomy to make an impact, and work with some of Australia's leading brands. We offer a supportive culture, opportunities to shape category growth, and exposure across national retail partners.