Academic Operations Lead

2 weeks ago

Melbourne City Centre, Victoria, Australia Up Education Full time $80,000 - $120,000 per year
Company Description

At Up Education, our purpose is to deliver high-quality, flexible learning that equips people with the skills and confidence to succeed in a changing world. Through Swinburne Open Education, we offer fully online vocational qualifications designed to meet real industry needs and create job-ready graduates.

Job Description
  • Permanent, Full Time
  • Fully Remote

We're seeking an Academic Operations Lead to manage the operational and quality aspects of our delivery, ensuring training and assessment processes are efficient, compliant, and consistently applied across the business. This role works closely with the Training Manager and is key to embedding change, improving processes, and ensuring smooth delivery operations.

Key responsibilities:

  • Oversee academic processes, workflows, and quality checks to ensure compliance and efficiency.
  • Manage contract assessor allocations, SLAs, and maintenance of assessor qualifications and approvals.
  • Monitor assessment outcomes, student feedback, and trends to identify and address issues.
  • Lead validation and pre-validation activities to ensure robust assessment practices.
  • Collaborate with cross-functional teams to close process gaps and improve efficiency.
  • Ensure operational changes are effectively implemented and embedded.
Qualifications

About you:

  • Strong operational or academic management experience in vocational education.
  • Sound knowledge of RTO compliance requirements and quality assurance frameworks.
  • Strong organisational, problem-solving, and analytical skills.
  • Proven ability to implement and embed process improvements.
  • Excellent communication skills and a collaborative working style.
  • Desirable: Certificate IV in Training and Assessment (TAE40122 or equivalent)

Why join us?

  • Fully remote role – work from anywhere in Australia.
  • Make a real impact on compliance, efficiency, and student outcomes.
  • Join a supportive, collaborative, and forward-thinking organisation.
Additional Information

Only applicants with the right to work in Australia will be considered.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

  • Academic Operations Lead

    1 week ago

    Melbourne, Victoria, Australia Swinburne open education Full time $90,000 - $120,000 per year

    Company DescriptionAt Up Education, our purpose is to deliver high-quality, flexible learning that equips people with the skills and confidence to succeed in a changing world. Through Swinburne Open Education, we offer fully online vocational qualifications designed to meet real industry needs and create job-ready graduates.Job Description Permanent, Full...

  • Academic Dean

    3 days ago

    Melbourne, Victoria, Australia Private Advertiser Full time $104,000 - $130,878 per year

    Academic Dean – IBC EducationLead Academic Excellence | Shape the Future of Human and Community Services and Health Services Management EducationMelbourne CBD & Adelaide CBD Campus LocationsIBC Education is seeking an exceptional Academic Dean to lead its academic vision and build world-class, industry-focused curriculum. This is a rare opportunity for a...

  • Academic Head

    3 weeks ago

    Melbourne, Victoria, Australia Kaplan Australia Full time

    Academic Head - Enterprise Practice and AccountingJob No:KAP1968Location:MelbourneA sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business...

  • Academic Head

    3 weeks ago

    Melbourne, Victoria, Australia Kaplan Australia Full time

    Academic Head - Enterprise Practice and AccountingJob No:KAP1968Location:MelbourneA sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business...

  • Academic Head

    3 days ago

    Melbourne, Victoria, Australia Kaplan Full time $110,000 - $115,000 per year

    A sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business School to be recruiting for a Academic Head for our Enterprise Practice & Accounting...

  • Academic Head

    2 days ago

    Melbourne, Victoria, Australia Kaplan Business School Full time $110,000 - $115,000 per year

    A sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business School to be recruiting for a Academic Head for our Enterprise Practice & Accounting...

  • Sessional Academic

    2 weeks ago

    Melbourne, Victoria, Australia Analytics Institute of Australia - PRV 14346 Full time $80,000 - $120,000 per year

    OverviewSessional AcademicBased at the Melbourne CBD campusAvailability: Tuesday and Thursday (09 Am to 1 Pm)Start Date: 08 SeptemberThe Sessional Academic is responsible for delivering high-quality teaching and academic support aligned with AIA's commitment to student success and professional relevance.This position supports the learning outcomes of Python...

  • Director of Academics

    5 days ago

    Melbourne, Victoria, Australia Mannix College Full time $90,000 - $120,000 per year

    Help students thriveAt Mannix, supporting student success isn't a slogan—it's the job. We're seeking a Director of Academics & Careers to champion learning, guide career development, and enrich the intellectual life of our residential community.At universities, the size can sometimes create a gap between staff and students. At Mannix, you'll see the direct...

  • Director of Academics

    4 weeks ago

    Melbourne, Victoria, Australia Mannix College Full time

    The opportunityReporting to the Dean & Vice Principal, the Director of Academics & Careers is responsible for:Lead the Academic Support Program (subject specialists, peer learning, structured study support).Host the weekly StudyFest program and associated workshops.Provide one-on-one academic advice (study planning, assessment strategies, navigating...

  • Director of Academics

    4 weeks ago

    Melbourne, Victoria, Australia Mannix College Full time

    The opportunityReporting to the Dean & Vice Principal, the Director of Academics & Careers is responsible for:Lead the Academic Support Program (subject specialists, peer learning, structured study support).Host the weekly StudyFest program and associated workshops.Provide one-on-one academic advice (study planning, assessment strategies, navigating...