Support Worker

Reports to: Manager, Support Worker Services

Department: Support Worker Services (SWS)

Location: Runcorn QLD

Employment Type: Casual

Award: Social, Community, Home Care and Disability Services Industry Award

Classification Level: 2.1 ($43.44 per hour plus penalties)

ABOUT US

Kyabra is a community-based organisation committed to strengthening individual, family and community life. Established in 1976 as Sunnybank Family Support, Kyabra continues to provide support and training to thousands of individuals, families and community groups on the south side of Brisbane and the Sunshine Coast. To learn more, visit our website ).

THE ROLE

At Kyabra, the Support Worker Services (SWS) team facilitates a range of National Disability Insurance Scheme (NDIS) funded supports and services for people living with disabilities (i.e. participants).

We are seeking reliable, resourceful and dedicated Support Workers to assist NDIS participants by providing the support they need to succeed in all aspects of daily living.

Due to the occupational requirements of disability support work as it relates to meeting the needs expressed by our participants, we are specifically seeking mature-aged female workers who are available to work primarily in the Logan area to support some of our female participants. 

Kyabra's Support Workers are expected to work directly with NDIS participants (on an individual basis) in their home(s) and in the community, completing duties which may include:

• Personal care,
  
• Household chores,
  
• Meal preparation,
  
• Medication management,
• Facilitating social inclusion and community engagement opportunities,
• Linking participants to activities or services of their choice, and
  
• Helping participants with all aspects of their lives so that they can live as independently as possible (as per their NDIS plan).

Successful candidates will be expected to work across our catchment area which includes: 

• South Brisbane
• Logan City Council (i.e. Logan Village)
• Redland City Council
• Ipswich City Council (i.e. Springfield Lakes)

Hours of Work

The successful candidate is expected to have availability to work a variety of shifts (minimum 2 hours per shift) for a minimum of 25-30 hours per week across mornings, evenings and weekends as required to support participants.

Who is Kyabra's ideal candidate?

The ideal Support Worker is passionate about working alongside people who have a disability by assisting and empowering them to live their best life. As a Support Worker, you will seek to improve each person's quality of life by making valuable connections, providing meaningful support and fostering an individual's strengths in order to assist them with achieving their goals.

Things to consider:

• Do you have lived experience with someone who has a disability, either yourself or caring for someone who does?
• Have you worked in roles where you have supported others towards a better life? Or,  
• Are you looking for a fulfilling career change?

At Kyabra, we have a diverse workforce where varied experience, ages and skills are highly valued. If you're looking for a role that will allow you to make a positive impact on your community and have transferrable skills and experience, then becoming a Support Worker with Kyabra is the right choice for you.

REQUIREMENTS

• Demonstrated work or lived experience in disability support.
• Valid Blue Card (Working with Children Check) or eligibility to attain one. 
• Current NDIS Worker Screening Clearance or eligibility to attain one. 
• NDIS Worker Orientation Module certificate of completion.
• Current First Aid and CPR certificates (from an Australian registered training organisation).
• Current Driver's License and access to a suitable, roadworthy vehicle for participant transport (mileage allowance provided).
• Demonstrated understanding of issues/barriers facing people who live with a disability, including ways to resolve or improve these issues and empower participants. 
  
• A commitment to upholding the principles of social justice, NDIS Practice Standards, Kyabra's Code of Conduct (including our organisational policies and procedures) and working in ways that focus on people's strengths. 
• Strong communication, interpersonal and organisational skills, including an ability to work autonomously and adapt to various circumstances as necessary to support each participant.
• A willingness to undergo additional mandatory training as required (with the support of Kyabra).

DESIRABLE

• Certificate III in Individual Support/Disability Support (or equivalent) or relevant experience.
• Experience working with children and young people, and/or experience working with people with disabilities (including those with psychological disabilities) in a range of environments.
• Certificate(s) of completion in Mental Health First Aid, Epilepsy Essentials, Medication Management, Restrictive Practice or other relevant training from an Australian-accredited training provider.

APPLICATION PROCESS 

Submit your application through BambooHR, accessible via the position listing on our Careers page ).

Your application must include:

• A cover letter detailing why you want to work for Kyabra and how your experience/skills are relevant to this position.
• Current resume/CV.
• Reponses to all selection criteria questions.

Applicants who do not include ALL of the above with their application will be not considered. Only shortlisted candidates will be contacted. A full position description can be accessed here:  

Should you have any questions or require assistance, contact our Human Resources Coordinator on or  

Note: we will be conducting rolling interviews for this position whereby suitable candidates will be interviewed as their applications are received.