Medical Receptionist

Medical Receptionist Position available

We are seeking a self-motivated medical receptionist for our well-established Medical Practice at Wolli Creek, requiring strong patient interaction, administrative skills, and using medical software.

The successful candidate would need to strong commitment to patient care, appointment scheduling, billing and accounts management, and handling of medical records. An understanding of Privacy Laws is integral to the business.

Key Requirements

• Patient Communication:

Excellent communication and interpersonal skills are crucial for interacting with patients, Doctors, Allied Health, Insurers, and other company contacts.

• Administrative Skills:

Proficiency in tasks like phone management, appointment booking, record-keeping, and billing is expected.

• Software Proficiency:

Experience with medical practice management software, Best Practice is highly regarded

• Teamwork:

The ability to work collaboratively within a medical or administrative team is an important attribute.

• Immediate Start:
• Flexibility:
• Supportive Environment:

A friendly and supportive team culture

Casual position. 9 hrs week (x2 4.5hr shifts) with holiday and sick leave relief required. No weekends or public holidays.

About the Role:

This role combines admin duties with day-to-day practice coordination. while also supporting the smooth and efficient running of the practice by overseeing the operational, administrative and recruitment of the practice.

The position starts with 1-2 shifts per week, with potential for additional shifts.

Flexibility is essential, as you may be required to cover for other staff members when needed.

We are looking for a candidate who is committed to a long-term position.

What We're Looking For:

A positive, self-motivated, and energetic attitude

Excellent interpersonal and communication skills

Patience and resilience when dealing with challenging situations

Fast and accurate data entry skills

Proficiency in MS Word, and Outlook

Strong attention to detail and ability to maintain confidentiality

Ability to work independently and manage time effectively

A caring and professional approach towards colleagues, patients, and doctors

Willingness to learn and adapt to new skills

Experience with medical software (preferably Best Practice) , HotDoc and medical terminology

Previous experience in a medical reception (minimum 2 years)

Understanding of NSW WorkCover practices

Understanding AGPAL Accreditation processes

Benefits:

• Supportive and professional team environment
• Competitive pay based on experience
• Ongoing opportunities for professional development

To apply, please submit your resume, along with a cover letter addressing the outlined job criteria and explaining why you are a suitable candidate for this position. Include at least two references.

Thank you for taking the time to submit your application. We value your interest in this position. However, please note that due to the large volume of applications we receive, we will only be able to contact those candidates who have been shortlisted for further consideration

Application Question(s):

• Have you had any experience with practice management tasks? How did you contribute to the running of the clinic?"
• why do you see yourself staying with our practice long-term? Please explain
• Do you have hands-on experience with relevant systems (e.g. Best Practice, Medical Director, PracSoft) ? if yes , where, and how long

Experience:

• Medical administration: 2 years (Required)

Work Authorisation:

• Rights to work in Australia (Required)

Job Type: Casual

Pay: $30.00 – $40.00 per hour

Expected hours: 9 – 12 per week

Experience:

• Medical receptionist: 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person