Digitisation on Demand

3 days ago

Canberra, ACT, Australia NATIONAL LIBRARY OF AUSTRALIA Full time $60,000 - $100,000 per year
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Program Manager, Digitisation on Demand
  • Work directly with weird and wonderful collection items from the National Library of Australia
  • Looking for a stakeholder management/customer service superstar to join a passionate and dedicated team
  • Work at the intersection of library access, policy, and technology

As a world leading library, the National Library of Australia offers an innovative and collaborative workplace where exceptional team players and technical specialists can flourish. As part of the Library's team, you will help support organisational reform, working collaboratively with your team to shape the Library's future.

The Library is seeking to fill an ongoing Program Manager, Digitisation on Demand APS 6 role in the Trove Community Services Section of the Collaboration Branch.

Working with limited direction, the Program Manager will provide operational guidance and leadership to the Digitisation on Demand team, set team priorities, and work to build team capability. Additionally, as the successful candidate you will collaborate closely with the Assistant Director, Digitisation on Demand in implementing new initiatives and infrastructure changes.

We are looking for someone interested in creating a lasting impact with a committed team. Our ideal candidate will be experienced in working with diverse stakeholders, excel in customer relationship management, and will demonstrate lateral thinking and responsiveness to change. If you are interested in facilitating public access to the Library's unique collections and working with a small team, this is for you.

To succeed in this role you will have:

  • Experience working with digital service delivery systems, CRM, or library/records management systems.
  • Demonstrated ability to manage projects of a technical and specialised nature.
  • Demonstrated experience and customer service and relationship management.

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